Why Won’t My Android Phone Connect to Wi-Fi and How To Fix It?

How to fix an Android phone not connecting to Wi-Fi

You can resolve most Wi-Fi connection issues on an Android phone or tablet with simple fixes, like updating your settings, restarting your mobile device, upgrading your network plan, or moving closer to your router.

Read on for 16 ways to reconnect the Wi-Fi on your Android. Keep in mind that Android menus vary by model and version, so your screens may look slightly different from our examples. However, the steps are essentially the same, so you can adapt as needed.

Check that your Wi-Fi is turned on

First, check that Wi-Fi is turned on on your phone— it’s possibly the most common cause of connection issues.

1. Swipe down from the top of your phone > Swipe down again if required.

2. Tap the Wi-Fi button to turn it on.

If your Android still has no internet connection, check to see if your Wi-Fi connection is working on another device. If it isn’t, there could be an issue with your Wi-Fi. However, if other devices can connect, the problem is with your Android phone or tablet.

Forget your network and restart your Android device

Restarting your device forces your apps to stop background operations that might affect your Wi-Fi and refreshes your connection. However, you should first forget your network to prevent it from automatically reconnecting and triggering the same issues.

Here’s how to forget your network, restart your Android, and reconnect to your Wi-Fi:

1. Go to Settings > Network and Internet (Connections on Samsung devices) > Wi-Fi.

   

2. Tap your Wi-Fi network > Forget (the trash icon).

   

3. Hold down the power button > Select Restart and wait for your device to reboot.

4. Go to Settings > Network and Internet > Wi-Fi > Select your Wi-Fi network > Enter your Wi-Fi password (also known as a network security key).

Check you have stable Wi-Fi bars, and test the connection by loading a webpage or streaming content. You’ll know your Wi-Fi is fixed if your Android reconnects and you can browse or use apps without interruptions. If it drops or shows “Connected, no internet,” keep trying our other tips.

Check your Android settings

If restarting your Android device doesn’t fix your connection, you can troubleshoot common Wi-Fi issues directly in your phone or tablet settings — check Airplane mode, location services, parental controls, and battery saver mode settings.

Turn off Airplane mode

If your Android can’t connect to Wi-Fi, make sure Airplane mode is off, which can interfere with internet connections.

To check and turn off airplane mode:

1. Swipe down from the top of your phone > Swipe down again if needed.

2. Look for Airplane mode > If highlighted, tap the icon to turn it Off.

Turn off location

GPS tracking on your phone doesn’t always interfere with your Wi-Fi connection, but it’s worth a quick test. Turn off location tracking and see if your internet problems persist:

1. Go to Settings > Location.

2. Tap the Location toggle to off.

Turn off or adjust parental controls

Parental controls can help keep kids safe online, but they can also include settings that limit your child’s internet connection. If your kid’s Android can’t connect to Wi-Fi, try switching parental controls off and on again on their phone.

If you set parental controls directly on your child’s device, go to Play Store > Tap the profile icon > Settings > Family > Parental controls > Toggle off > Enter your PIN.

If you set parental controls using Google Family Link on your own device, your child’s Wi-Fi connection problems might be related to screen time restrictions. To check, open Family Link > Select your child’s account > Screen time > Review Time Limits and Schedules.

If your child is under 13, you can’t lift parental controls on Family Link entirely without deleting your child’s entire Google account.

Turn off battery saver mode

Android’s battery saver mode is designed to extend the life of your battery, and it limits background activity and network usage to save power. Disabling it may allow your Android to regain a full, stable connection.

To turn off battery saver, go to Settings > Battery (or Battery & device care on some models) > Battery Saver or (Power saving) > Toggle it off.

Update your password

If you recently changed your network password and haven’t updated it on your Android device, it won’t be able to connect.

Here’s how to check and update your Wi-Fi password on an Android:

1. Go to Settings > Network and Internet > Wi-Fi (or Internet) > Tap the connected network > Share > Verify your PIN, fingerprint, or face unlock if prompted.

2. A QR code will appear with the current Wi-Fi password below it. If this doesn’t match your latest network password, you need to update it.

3. Go back to the connected network details > Tap Forget.

4. Go back to Wi-Fi (or Internet) settings > Select the network > Enter the correct Wi-Fi password > Connect.

This ensures your device uses the correct credentials, which can resolve connection issues caused by outdated or incorrect passwords.

If you use a password manager, check that your new Wi-Fi password is correctly synced there as well.

Turn on auto connect

When you use Wi-Fi regularly in a particular location, such as at home, your device can view this network as “trusted” and enable your tablet or phone to automatically connect to it. But if this setting has been turned off, you’ll need to re-enable it.

To check or turn on your automatic network connection on a Samsung:

1. Open Settings > Connections > Wi-Fi (or Settings > Network and Internet > Internet on other Android models).

2. Tap the Cog icon to the right of the network name > Toggle on Auto reconnect.

Update your Android’s operating system

Keeping your Android operating system (OS) up to date can help future-proof your Wi-Fi connectivity and protect your device against security threats by patching bugs and vulnerabilities. In many cases, phones automatically update to a new OS version, but sometimes you need to force an Android update.

To check for OS updates on an Android:

1. Go to Settings > System > Software update (sometimes called System updates) > Download and install > Check for system updates.

2. If an update is available, it often begins downloading immediately. If not, tap Download now.

Temporarily remove your phone case

Your phone or tablet case could be the reason your Wi-Fi keeps dropping, as it adds an extra layer of material — like thick plastic or metal — around your device. This can weaken the radio waves your Android relies on to communicate with your Wi-Fi router, leading to slower speeds, weak signals, or frequent disconnections.

Remove your phone case and refresh your Wi-Fi connection. If your connection becomes more stable without the case, you’ve likely found the culprit. Consider switching to a thinner or Wi-Fi-friendly case to protect your device without sacrificing connectivity.

Move into the range of your router

Your Android device must be within range of your router to maintain a strong, stable signal. Being too far away, separated by walls or floors, or positioned behind large furniture or appliances can weaken connectivity and cause frequent drops.

To fix Wi-Fi range issues, move closer to your router and test the connection. If distance is the problem, consider repositioning your router to a more central location, and keeping it elevated and away from obstructions.

You can also boost the strength of your home Wi-Fi signal by using a range extender or mesh Wi-Fi system, upgrading to a dual-band or tri-band router, or reducing interference from other electronic devices.

Reset your router

If you still have no internet connection on your Android device, your router or modem may be responsible. Start by checking the indicator lights — most routers use colors to signal issues. For example:

• Steady green or white light: Usually means the connection is fine.

• Flashing orange light: May indicate a weak or dropped signal.

• Solid red light: Often points to a serious fault, like no internet connection from your provider.

Check your router’s manual for specific guidance on its light notifications, as they vary by manufacturer and model.

If your router’s lights indicate a problem, or you’re unsure, try resetting your router. To do this, unplug the device and wait for 30 seconds > Plug it in again and wait until all indicator lights are on > Check the connection on your Android.

If this doesn’t work, your router might be hacked. In this case, you’ll need to remove the router malware so it functions properly again, and your connected devices don’t get infected.

Replace or reconnect router cables

Damaged or incompatible network cables can disrupt your Wi-Fi connection, preventing your Android from staying online. Testing your ports and plugs with a fresh cable is a quick way to confirm if hardware is the cause of your connectivity issues.

How to check and replace or reconnect router cables:

1. Inspect your cables for visible wear, fraying, or bent connectors.

2. Replace damaged cords with new, high-quality cables that match your router’s requirements.

3. Check cable connections are secure on both ends — one end into your router, and the other into the wall socket. It shouldn’t feel loose or wiggle when touched. If new cables still feel loose, the port or wall jack is worn.

4. Try a different port or replace your router. If the router’s socket still wiggles or drops connection, it’s time to repair or replace the router.

Check for device interference

Device interference can disrupt your Android’s Wi-Fi by blocking or weakening the radio signals your device relies on to connect. Electronic devices, nearby networks, and everyday household appliances can cause signal overlap or reflection, reducing signal strength and leading to slow speeds, dropped connections, or difficulty joining a network.

To fix possible device interference issues, try the following:

• Reposition your router and device to minimize obstructions.

• Turn off some of your active devices.

• Turn off Bluetooth devices or settings to see if this improves your connection.

• Switch to a dual-band or tri-band router, which can free up bandwidth.

• Use a Wi-Fi extender, repeater, or mesh system to improve coverage.

Try a different Wi-Fi network

Trying a different Wi-Fi network can often fix connection issues because your current network may be congested, have weak signals, or be affected by interference from other devices. Switching to a less crowded network or one with a higher-frequency band, like 5 GHz or 6 GHz, can provide a more stable signal.

Here’s how to switch to a different Wi-Fi network from your Android:

1. Open Settings > Network and Internet > Internet > Networks > Select a different Wi-Fi network (one that shows 5 GHz / 6 GHz in its name if available).

2. Enter the network password if required > Connect.

3. Test your connection by browsing or streaming to ensure stability.

This simple switch can bypass congestion or interference on your original network.

Check and upgrade your Wi-Fi allowance

A low or exhausted Wi-Fi allowance can disrupt your connection because your network provider may limit or throttle your internet speed once you reach your data cap. This can cause slow speeds, frequent drops, or an inability to access the internet until your allowance resets.

Here’s how to check and upgrade your Wi-Fi allowance from your Android:

1. Open your internet service provider’s app or website and log in to your account.

2. Look for data usage or Wi-Fi allowance under your plan details. Check if you’re close to or have exceeded your limit.

3. If needed, upgrade your plan or purchase additional data.

Some providers may also allow text commands or customer service calls to check or top up your allowance.

Remove malware or viruses from your device

Removing malware from your phone not only improves device security, but can also fix Wi-Fi issues on your Android. Malicious software, like spyware, can interfere with network settings, slow down system performance, or block Wi-Fi connections altogether. Identifying and removing malware can help restore stable Wi-Fi access.

Here’s how to remove malware or viruses from your Android using the free AVG AntiVirus for Android app:

1. Download, install, and open AVG AntiVirus for Android.

2. Tap SCAN to detect viruses, malware, spyware, and security vulnerabilities.

3. Review the results and follow the app’s instructions to remove persistent malware or malicious apps.

You can also use AVG AntiVirus for Android to scan Wi-Fi networks for potential threats and vulnerabilities: Open the app > Tap Explore > Scan Center > Network Inspector. The app will scan the network you’re on, and you can tap Done when finished.

Free up storage space on your phone

Full storage due to photos, bloatware apps, background data, or hidden junk files can cause Wi-Fi issues because the system struggles to run essential processes, including network services.

When memory is maxed out, your Android may fail to handle network requests efficiently, leading to slow connections, frequent drops, or an inability to join Wi-Fi networks. Try clearing some space on your Android to help get your connection back up and running.

Here’s how you can quickly clean up your Android device using AVG Cleaner:

1. Download, install, and open AVG Cleaner.

2. Tap QUICK CLEAN > Select the items you wish to remove > Tap DELETE.

Quick Clean handles most everyday cleanup items, including some unused apps and media. For deeper storage savings, you can also check the Apps and Media sections for more detailed recommendations. By regularly using AVG Cleaner, you can maintain optimal performance and free up valuable storage space on your Android device.

Switch to a faster, Wi-Fi-friendly VPN

Some VPNs can slow down your Wi-Fi because they may route your internet traffic through encrypted servers located far from your location. This extra step increases latency and can reduce connection speeds, especially if the VPN uses congested or low-quality servers, which may cause slower browsing, streaming, or app performance.

Switching to a fast, reliable VPN like AVG Secure VPN won’t boost a weak Wi-Fi signal, but it can help maintain a stable connection.

How to set up a new VPN on mobile:

1. Swipe down from the top of your phone > Tap the Wi-Fi icon > Toggle Wi-Fi to Off.

2. Go to Settings > Network and Internet > VPN > Find the active VPN connection and tap Disconnect or toggle it Off.

3. Download, install, and open AVG Secure VPN and follow the on-screen setup instructions.

4. Tap the red (OFF) slider so that it changes to green (ON).

AVG Secure VPN is a simple and powerful Android app. It comes with bank-level security encryption to keep your online activity as private as can be. Plus, with over 100 server locations to choose from, you can pick one close to you or elsewhere to keep up with your favorite shows on the go.

Reset your network settings

If all the other Wi-Fi connection solutions haven’t worked, try resetting your network settings. This action removes all saved Wi-Fi networks and passwords, disconnects Bluetooth devices, and resets mobile data settings to their defaults.

Afterward, you’ll need to reconnect to Wi-Fi networks, re-pair Bluetooth devices, and reconfigure any VPN or custom APN settings — so make sure you have any relevant passwords and details saved somewhere handy.

To reset your Android’s network settings, go to Settings > System > Advanced (or a similar option) > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > Confirm.

On a Samsung device, the steps differ. A common route is going to Settings > General management > Reset > Reset network settings > Reset settings > Reset.

Contact your device manufacturer or ISP

If none of the above steps solve the problem, contact your Android device manufacturer or Internet service provider (ISP) for further support. Have your device model, Android version (Settings > About phone or About device > Device name / Model number > Android version), and details of the Wi-Fi problem ready to help them assist you faster.

• Device manufacturer. Go to the website of your Android manufacturer (e.g., Samsung, Google) and use their support website, live chat, or customer service number to help troubleshoot your Wi-Fi problems.

• Internet service provider (ISP). Your ISP (e.g., Verizon, AT&T, Comcast) can check your router, Wi-Fi network, or account settings to potentially resolve connectivity issues.

Revert to factory settings

If you still have a Wi-Fi connection failure on your Android after attempting all the solutions above, you may need to revert your device to its factory settings. This will clear your Android’s cache, files, apps, and return all settings to the manufacturer’s presets.

This process is irreversible, so only do this if you have a backup of all your files, photos, and documents — or you don’t mind losing everything stored on your phone! If you don’t want to factory reset your phone, try contacting your device manufacturer or ISP for support.

Reset your Android device to its factory settings with these steps:

1. Go to Settings > System > Reset options (this may be under Advanced settings) > Erase all data (factory reset) > Erase all data.

   

2. Confirm your device PIN or biometrics if required > Restart your device > Reconnect your Wi-Fi network.

If you have a Samsung, the factory reset steps are slightly different. Go to Settings > General management > Reset > Factory data reset > Reset. You may be asked to enter your security lock. Then, tap Delete all and enter your Samsung account password.

Reasons your Android phone won’t connect to Wi-Fi

If you’re struggling to get your Android online, common culprits include being out of range, using incorrect network passwords, or damaged router cables or phone cases. Outdated software, malware infections, or maxed-out storage can also cause problems.

Here are some of the most common reasons why your Android can't connect to Wi-Fi:

Hardware issues

Hardware problems are often the simplest explanation for Wi-Fi troubles. If you’re too far from your router, your signal may drop. A bulky phone case can block connectivity, while damaged router cables may stop your Android from connecting altogether.

You’re out of range

Your Android device should be placed within adequate range of your router to ensure a high-quality signal. Your connectivity can be affected if your router is too far away, in another room, or behind large pieces of furniture.

Your phone case is blocking the connection

Protecting your device is important, but mobile or tablet cases can be bulky and may affect your device’s ability to connect by impeding the signal transmission between your phone and the Wi-Fi signal.

Your router cables are damaged

Network cables can become damaged over time and impact your connectivity. Using cables that are incompatible with your router or modem can also lead to connection issues.

Software issues

Software issues can quietly disrupt your Android’s Wi-Fi connection. Outdated system software may cause compatibility problems, while malware can interfere with your network settings. Even something as simple as running out of storage space can stop your device from maintaining a stable internet connection.

Your Android system software is out of date

In some cases, your device might not be connecting to Wi-Fi if you have an outstanding software update to install. Updating your operating system and apps can improve your phone’s functionality and help patch system vulnerabilities.

Your device has an infection

You could have inadvertently installed a virus or other type of malware, like adware. Malware can sneak onto your phone due to a phishing attack, a successful hacking attempt, or by downloading a malicious third-party app.

You’ve maxed out your phone storage

When your Android’s memory is full, essential background processes and system updates may not run properly. This slowdown may indirectly prevent your phone from handling network requests efficiently, leading to dropped or unstable Wi-Fi connections. Using a tool like AVG Cleaner can free up space, clear junk files, and help your device run smoothly — keeping your Wi-Fi stable.

Technical issues

Technical issues can also block your Android from connecting to Wi-Fi. Simple mistakes like toggling Wi-Fi off or entering the wrong password are common. Signal interference, router setting changes, or even hitting a data cap can cause problems, while a low-grade VPN may slow or disrupt your connection.

You toggled your Wi-Fi off

It may seem obvious, but it can be easy to accidentally toggle your Wi-Fi off without realizing it. If that’s the case, turning it back on is an easy fix. Alternatively, if you accidentally enabled Airplane mode on your Android, this would also automatically turn your Wi-Fi off, and you’ll need to toggle it back on.

Your Wi-Fi signal is being interrupted

Nearby Wi-Fi networks or other electronic devices broadcasting on a similar frequency can interfere with your Wi-Fi signal.

Here are some common sources or devices that may be interfering with your Android’s Wi-Fi connection:

• Microwaves: These operate on the 2.4 GHz frequency and may disrupt your connection while in use.

• Bluetooth-connected devices: From doorbells to speakers, if you have a lot of Bluetooth devices in your home, these can cause interference.

• Other Wi-Fi routers: Nearby networks, like a neighbor’s Wi-Fi, may cause interference if they’re using overlapping channels.

• Cordless phones: Older models operating on the 2.4 GHz frequency can compete with your Wi-Fi, causing slow or dropped connections. Try keeping these phones away from your router.

• Baby monitors and cameras: Many security cameras and monitor models use 2.4 GHz and can disrupt Wi-Fi signals if placed near your router or device.

• Smart home devices: Some IoT devices like smart bulbs, voice assistant speakers (like Siri or Alexa), and thermostats may contribute to interference.

• Metal objects: Large appliances, mirrors, or metal cabinets can reflect or absorb Wi-Fi signals, reducing coverage and signal strength.

• Public Wi-Fi congestion: When accessing public Wi-Fi in cafes, airports, or other crowded networks, too many devices sharing the same network can slow or drop your connection.

Your router settings changed

If your router settings change, even minor tweaks can disrupt how your Android authenticates or receives an IP address. This can result in errors like “Connected, no internet,” frequent drops, or a device that won’t join at all.

Router setting changes that commonly interrupt Wi-Fi include:

• SSID or password updates: Changing your network name or password stops devices from connecting until they use the new details.

• Switching the security protocol: Using a protocol like WPA3-only can block older phones that don’t support it.

• Disabling DHCP or assigning conflicting static IPs: Dynamic Host Configuration Protocol (DHCP) automatically assigns IP addresses. If your phone can’t obtain a valid IP address, it won’t be able to join the network.

• MAC filtering is enabled: When MAC filtering is turned on, only approved devices can connect to the network. If your device’s MAC address isn’t allowed, or is explicitly blocked, it won’t be able to connect.

• Hiding the SSID: If the network name is hidden, your phone won’t detect it automatically.

• Flipping bands (2.4 GHz vs 5 GHz): Devices may not connect if they’re pushed to an unsupported or unstable band.

• Strict firewall or parental controls enabled: These settings can block or limit device access to Wi-Fi.

• Router firmware updates: Firmware updates can reset settings or introduce changes that temporarily disrupt connections.

You’ve hit your Wi-Fi usage limit

Your internet service provider (ISP) may restrict or block your connection if you’ve exceeded your home network traffic allowance. Or, you could be experiencing ISP throttling, which is when your provider deliberately limits your connection speeds, sometimes to manage congestion during busy periods.

Your network password is incorrect

Your household has a unique SSID (network name) and password. When putting in your password credentials, click the eye icon located next to the password field on your device to make sure you’ve entered it correctly.

Your VPN could be slowing your Wi-Fi down

VPNs provide an additional layer of protection when you’re using the internet, but some can noticeably slow down your connection. Set up a new reliable mobile VPN, such as AVG Secure VPN for Android, which has more than 100 servers to connect to around the world.

Keep your phone running smoothly with AVG Cleaner for Android

With AVG Cleaner, you can clean out junk files, help boost your phone’s battery life, and free up valuable space to improve your phone’s overall performance. Our specialized optimization app will help keep your phone running like new again, and give you more room for the things that matter most.