As the world’s most trusted antivirus software company, we aim to defend you against threats in cyberspace. To do so, we may have to collect your personal data to provide you with the best weapons and the most up-to-date security. We do not take your trust for granted so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal data.
This Privacy Policy was last updated on December 19, 2019.
This General Privacy Policy (“Privacy Policy”) applies to products and services of Avast Software s.r.o. and its affiliates (collectively “we,” “us” or “our”).
If you live in the European Economic Area, the Controller of your personal data is Avast Software s.r.o., which has its principal place of business at 1737/1A Pikrtova, Prague 4, Czech Republic, 140 00.
This Privacy Policy describes how we handle and protect your personal data and the choices available to you regarding collection, process, access, and how to update, correct and delete your personal data. Additional information on our personal data practices may be provided in product settings, contractual terms, or notices provided prior to or at the time of data collection.
Please refer to our Products Policy describing specifics of personal data processing within our products and services available on each brand’s website (Avast, AVG, CCleaner).
This Privacy Policy is intended for you if you are a user of our products and services. If you are a business partner, the privacy notice that applies to you is located here: Business partner policy.
Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).
We may collect data or ask you to provide certain data when you visit and use our websites, products and services. The sources from which we collect Personal Data include:
We organize the Personal Data we process into these basic categories: Billing Data, Account Data, and Product Data.
Billing Data includes your name, email address, masked credit card number, license information and in certain circumstances, your billing address and your phone number. In most circumstances, you purchase our products and services from a trusted third-party service provider, reseller, or app store. In those circumstances, your Billing Data is processed by the relevant third party and we only receive a subset of this data to keep proper business records. In these instances, see below an example of Billing Data and what we use it for:
|
Billing data |
What we use it for |
|
Email address |
To send you purchase receipts |
|
Masked credit card number |
To process the payment and billing records |
|
License key |
To identify a specific license for a follow-up actions such as renewal or troubleshooting |
|
License type |
To enable features based on the purchased license |
|
Renewability |
To check if a given subscription can be renewed |
|
Date of expiry |
To check whether an account is valid |
Account Data includes information needed to set up and customize an account, such as your email address and username, and information connected with our services, such as license keys. For some of our products or some of their functions creating an account is necessary. See below an example of Account Data and what we use it for:
|
Account data |
What we use it for |
|
Email address |
To send you communications regarding your license and support |
|
Username |
To manage your account and facilitate your login into the service |
|
Subscription renewal date |
To tell us until when the account is valid |
|
Trial User |
To add a trial period before the account is charged |
An account is also necessary for some features of our Forum. You have the option to provide additional information within your account such as personal texts, disclose your birth date, identify your gender, instant messaging number, messenger username, or website name and address, disclose your physical location, and select an avatar or personalized picture. Any information you provide here will be visible to other users (including your total number of posts, and posts per day, the date and time you registered, your local time, and the date and time of your last activity).
Product Data includes two sub-categories:
These sub-categories differ for each product and service. If you want more detail about Device and Service Data we process on a product basis, please refer to our Products Policy available on each brand’s website (Avast, AVG, CCleaner).
We use your Personal Data for the following purposes and on the following grounds:
On the basis of fulfilling our contract with you or entering into a contract with you on your request, in order to:
On the basis of your consent, in order to:
We will always ask for your consent before any processing that requires it and provide you with necessary information through our Consent Policy or otherwise as applicable.
On the basis of legal obligations, we process your Personal Data when it is necessary for compliance with a legal tax, accounting, anti-money laundering, legal order, or other obligation to which we are subject.
On the basis of our legitimate interest we will use your Personal Data for:
We have balanced the interests for the above mentioned processing operations. You have the right to object, on grounds relating to our particular situation, to those processing operations. For more details please see section Your Privacy Rights.
Before relying on our legitimate interests, we balanced them against your interests and made sure they are compelling enough and will not cause any unwarranted harm. With respect to the purposes below we consider necessary to explain what our interests are in detail.
We process Personal Data for network and information security purposes. In line with EU data protection law, organizations have a recognized legitimate interest in collecting and processing Personal Data to the extent strictly necessary and proportionate for the purposes of ensuring network and information security. This primarily covers the ability of a network or of an information system to resist events, attacks or unlawful or malicious actions that could compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data, or the security of the related services offered by, or accessible via those networks and systems.
Both as an organization in our own right, and as a provider of cybersecurity technologies and services which may include hosted and managed cybersecurity technology services, it is necessary for the functionality of our systems, products and services and in our legitimate interests as well as in our users’, to collect and process Personal Data to the extent strictly necessary and proportionate for the purposes of ensuring the security of our own, and of our users’ networks, devices, and information systems. This includes the development of threat intelligence resources aimed at maintaining and improving on an ongoing basis the ability of networks and systems to resist unlawful or malicious actions and other harmful events (“cyber-threats”).
The Personal Data we process for said purposes includes, without limitation, network traffic data related to cyber-threats such as:
Depending on the context in which such data is collected, it may contain Personal Data concerning you or any other Data Subjects. However, in such cases, we will process the data concerned only to the extent strictly necessary and proportionate to the purposes of detecting, blocking, reporting (by removing any personally identifiable elements) and mitigating the cyber-threats of concern to you, and to secure your network, device and systems. When processing Personal Data in this context, we do not seek to identify a Data Subject.
We have a legitimate interest for messaging our users about possible security, privacy and performance improvements and products that supplement or improve purchased products.
If you are our customer, we feel a responsibility to inform you about security and utility improvements and possible problems to your device and software that go beyond our product that is installed and provide you with effective solutions relevant to these problems, which may include also our own solutions. We thus have legitimate interest to optimize the content and delivery of this type of communication to you so that you will be most likely to find them relevant and non-intrusive at the same time.
We have a legitimate interest to use necessary Personal Data to develop new products or features so that we are able to provide you with state-of-the-art security, privacy and performance products.
We have a legitimate interest to use necessary Personal Data for third-party analytics to understand user conversions, acquisitions and campaign performance through various distribution channels, and users’ download, activation and interactions with our products because these analytics help us maintain functionality, effectiveness, security and reliability of our products and business activities.
We do our best to disconnect or remove all direct identifiers from the Personal Data that we use:
For paid products including antivirus, virtual private network (“VPN”), and performance, your IP address is collected at the time at which your product or service is being provided, for the purpose of facilitating our billing process. Specifically, our third-party billing partner will collect your IP address for its billing process; we do not store the IP address from this process.
For free and paid products including antivirus, your IP address is also processed for the purpose of downloading certain products and malware detection.
Please refer to our Products’ Policy for specific use of IP address by our products and services.
We do not take any decisions involving the use of algorithms or profiling that significantly affects you.
We only disclose your Personal Data as described below, within our group, with our partners, with service providers that process data on our behalf and with public authorities, as required by applicable law. Processing is only undertaken for the purposes described in this Privacy Policy and the relevant Products Policy sections. If we disclose your Personal Data, we require its recipients to comply with adequate privacy and confidentiality requirements, and security standards.
If you opt to pay for use of our services, we will use a third party payment processor to take payment from you. These third parties are properly regulated and authorized to handle your payment information and are prohibited from using your Personal Data for any other purposes other than arranging these services for us. However, they are independent controllers of your data with their own responsibility.
These are our long-term payment processors:
|
Payment Processor |
Link to Privacy Policy |
Location |
|
Digital River |
US, Ireland |
|
|
Softline |
Cyprus |
|
|
Nexway |
Germany, France, USA |
|
|
Cleverbridge |
Germany, USA, Japan, Taiwan, Malta |
|
|
DLocal (only for non-EEA customers) |
US, UK, Malta |
|
|
Net Distribution Services (only for non-EEA customers) |
--- |
India |
|
Paypal |
US, Ireland |
|
|
Google Play Store (for mobile apps) |
US, Ireland |
|
|
Apple Store (for mobile apps) |
US, Ireland |
Your Billing Data is processed by the payment processor from whom you purchased the product. Your data is processed according to the relevant processor’s privacy policy.
We may use contractors and service providers to process your Personal Data for the purposes described in this Privacy Policy and Products Privacy Policy. We contractually require service providers to keep data secure and confidential.
Such service providers may include in particular contact centers, professional consultants (including for defence or exercise of our rights), and marketing/survey/analytics/software suppliers.
Sometimes these service providers, for example, our distributors, resellers, and app store partners, will be independent controllers of your data and their terms and conditions, end user license agreements (“EULA”) and privacy statements will apply to such relationships.
To be able to offer our products and services for free, we serve third-party ads of advertising companies in our products for mobile devices. To enable the ad, we embed a software development kit (“SDK”) provided by an advertising company into the product, which then collects Personal Data in order to personalize ads for you.
Please note that only few of our free products serve third-party ads. You will be asked for consent during the installation process of such product. For further information, including the exact scope of processed Personal Data and names of relevant products, please refer to our Consent Policy which includes the list of our advertising partners and their privacy policy.
We have partnered with our subsidiary, Jumpshot Inc., that uses stripped and de-identified data to build products and services that provide trend analytics for companies. For more information please refer to our Consent Policy.
We may provide your Personal Data to our partners for the purpose of distribution, sale or management of our products. Our partners may use your Personal Data to communicate with you and others about our products or services. In addition, you purchase our products directly from our distributor, a reseller, or an app store. Because your relationship in these cases is with that distributor, reseller or an app store, such third party will also process your Personal Data.
Our websites use cookies to personalize your experience on our sites, tell us which parts of our websites people have visited, help us measure the effectiveness of campaigns, and give us insights into user interactions and user base as a whole so we can improve our communications and products. While using our websites, you will be asked to authorize the collection and use of data by cookies according to the terms of the Cookie Policy.
We use analytical tools, including third-party analytical tools, which allow us to, among other things, identify potential performance or security issues with our products, improve their stability and function, understand how you use our products, and websites, so that we can optimize and improve your user experience, as well as evaluate and improve our campaigns. We use Service and Device data for analytics.
While we generally prefer using our own analytical tools, we sometimes need to partner with other parties, which have developed and provide us with their own tools and expertise. Below, we list these partners and tools and their privacy policies.
|
Tool (provider) |
Type of Analytics |
Link to Privacy Policy |
Location |
|
US, Ireland |
|||
|
Google Analytics (Google) |
user behaviour |
||
|
https://support.google.com/analytics/answer/6366371?hl=en&ref_topic=2919631 |
|||
|
Firebase Analytics (Google) |
user behaviour (advanced features like A/B testing, predictions) |
US, Ireland |
|
|
Firebase Crashlytics (Google) |
crash reporting |
US, Ireland |
|
|
AppsFlyer (AppsFlyer) |
user acquisition |
Germany |
|
|
Adjust (Adjust) |
user acquisition |
Germany |
|
|
HockeyApp (Microsoft) |
crash reporting |
US, Ireland |
|
|
Mixpanel (Mixpanel Inc.) |
user behaviour |
US |
Please note that not all of our products use all of these third-party analytics tools. Analytics tolls that we use for diagnosing your product are necessary for service provision. You will find relevant tools listed under each product in our Products Policy.
In certain instances, it may be necessary for us to disclose your Personal Data to public authorities or as otherwise required by applicable law. No Personal Data will be disclosed to any public authority except in response to:
Like any other company, we too go through its own cycle of growth, expansion, streamlining and optimization. Its business decisions and market developments therefore affect its structure. As a result of such transactions, and for maintaining a continued relationship with you, we may transfer your Personal Data to a related affiliate.
If we are involved in a reorganization, merger, acquisition or sale of our assets, your Personal Data may be transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event, when applicable.
We are a global business that provides its products and services all around the world. In order to reach all of our users and provide all of them with our software, we operate on an infrastructure that spans the globe. The servers that are part of this infrastructure may therefore be located in a country different than the one where you live. In some instances, these may be countries outside of the European Economic Area (“EEA”). Regardless, we provide the same GDPR-level of protection to all Personal Data it processes.
At the same time, when we transfer Personal Data outside of the EEA, we always make sure to put in place appropriate and suitable safeguards, such as standardized contracts approved by the European Commission or specialized regimes such as Privacy shield, which legally bind the receiving party to adhere to a high level of protection, and to ensure that your data remains safe and secure at all times and that your rights are protected.
Situations where we transfer Personal Data outside of the EEA include provision of our products and services, processing of transactions and your payment details, and the provision of support services. Further, an outside-EEA transfer may also occur in case of a merger, acquisition or a restructuring, where the acquirer is located outside of the EEA (see the Mergers, Acquisitions and Restructurings section).
We maintain administrative, technical, and physical safeguards for the protection of your Personal Data.
Access to the Personal Data of our users is limited to authorized personnel who have a legitimate need to know based on their job descriptions, for example, employees who provide technical support to end users, or who service user accounts. In the case of third-party contractors who process personal information on our behalf, similar requirements are imposed. These third parties are contractually bound by confidentiality clauses, even when they leave. Where an individual employee no longer requires access, that individual's credentials are revoked.
We store your personal information in our database using the protections described above. In addition, we utilize up-to-date firewall protection for an additional layer of security. We use high-quality antivirus and anti-malware;software, and regularly update our virus definitions. Third parties who we hire to provide services and who have access to our users' data are required to implement privacy and security practices that we deem adequate.
Access to user information in our database by Internet requires using an encrypted VPN, except for email which requires user authentication. Otherwise, access is limited to our physical premises. Physical removal of Personal Data from our location is forbidden. Third-party contractors who process Personal Data on our behalf agree to provide reasonable physical safeguards.
We strive to collect no more Personal Data from you than is required by the purpose for which we collect it. This, in turn, helps reduce the total risk of harm should data loss or a breach in security occur: the less data we collect, the smaller the overall risk.
We have products and services designed specifically to assist you as a parent by providing child online protection features. In such cases, we will only collect and process Personal Data related to any child under 13 years of age, which you choose to disclose to us or otherwise instruct us to collect and process. Details about this processing is included in our Products Policy. Please refer to the specific applicable notices for this information.
We will hold your Personal Data on our systems for the following periods:
The data we collect from you may be stored, with risk-appropriate technical and organizational security measures applied to it, on in-house as well as third-party servers in the Czech Republic, in the United States, as well as anywhere we or our trusted service providers and partners operate.
In all cases, we follow generally accepted standards and security measures to protect the personal data submitted to us, both during transmission and once we receive it.
You have the following rights regarding the processing of your Personal Data:
The fulfillment of data subject rights listed above will depend on the category of Personal Data and the processing activity. In all cases, we strive to fulfill your request.
We will action your request within one month of receiving a request from you concerning any one of your rights as a Data Subject. Should we be inundated with requests or particularly complicated requests, the time limit may be extended to a maximum of another two months. If we fail to meet these deadlines, we would, of course, prefer that you contact us to resolve the situation informally.
Where requests we receive are manifestly unfounded or excessive, in particular because of their repetitive character, we may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or (b) refuse to act on the request.
For the free versions, we do not and will not maintain, acquire or process additional information solely in order to identify the users of our free products and services. This is simply not necessary for the free versions of our products to be provided to you and function.
This means, when you use a free version of our products and services, you may contact us with a request concerning your Personal Data. Please note, consistent with our privacy by design, privacy by default and minimization practices, we may not be able to identify you in connection with your Product Data about your specific free products and services. If such a situation occurs, please go to your product settings and explore your options.
You can make certain choices about how your data is used by us by adjusting the privacy settings of the relevant product. Please check your product settings to set your privacy preferences there.
In order to make it easier for you to reach out to us and obtain the necessary information and action changes, corrections or deletions of your Personal Data, we have decided to provide you with a portal, which can show you the Billing Data and Account Data we have collected from you as well as your email preferences.
We collect and process Personal Data on the territory of the Russian Federation in strict compliance with the applicable laws of the Russian Federation.
We collect and process Personal Data (including sharing it with third parties) only upon the consent of the respective individuals, unless otherwise is provided for by the laws of the Russian Federation. You will be asked to grant your consent by ticking the respective box / or clicking “I accept” button or through similar mechanism prior to having access to the site, and/or when submitting or sharing the Personal Data we may request. We collect and use your Personal Data only in the context of the purposes indicated in the consent to processing of Personal Data.
We (directly or through third-party contractors specifically authorized by us) collect, record, systematize, accumulate, store, actualize (update and amend), extract Personal Data of the Russian Federation citizens with the use of databases located on the territory of the Russian Federation, except as otherwise permitted by Russian data protection legislation. We may process Personal Data of Russian citizens using databases located outside of the Russian Federation subject to compliance with Russian data protection legislation.
We undertake all the actions necessary to ensure security of your Personal Data.
You are legally entitled to receive information related to processing your Personal Data. To exercise this right, you have to submit a request to contacts indicated below in the Contact Us section.
You have the right to revoke the consent at any time by sending us an e-mail at contacts indicated below in the Contact Us section. Once we receive the revocation notice from you we will stop processing and destroy your Personal Data, except as necessary to provision the contract or service to you. However, please note once you have revoked your consent, we may not be able to provide to you the products and services you request, and may not be able to ensure proper work of our products.
We do not transfer your Personal Data to the countries that under Russian law are not deemed to provide adequate protection to the individuals’ rights in the area of data privacy.
We do not offer, sell or otherwise make available our products or services that have access to, collect and process (or allow us to do the same) Personal Data of third parties in the Russian Federation without the consent of such third parties.
If any provisions of this Policy contradict the provisions of this section, the provisions of this section shall prevail.
This section applies to California, USA residents:
Categories of collected personal information
You can see all categories of collected personal information listed in the section Personal Data We Process.
Sources from which the personal information is collected
You can find information about the sources of data in the section Personal Data We Process.
Business or commercial purpose for collecting or selling personal information
You can find all purposes of processing your personal information listed in the section Why We Process Your Personal Data.
Categories of third parties with whom the business shares personal information
You can find all categories of recipients of personal information listed in the section How We Diclose Your Personal Data. We do not sell (as such term is defined in the California Consumer Privacy Act) your personal information we collect (and will not sell it without providing a right to opt out). Please note that we do use third-party cookies for our advertising purposes as further described in our Cookie Policy.
You have the right to:
Under California Civil Code § 1798.83, we are required to disclose to consumers the following information upon written request: (1) the categories of personal information that we have disclosed to third parties within the prior year, if that information was subsequently used for marketing purposes; and (2) the names and addresses of all such third parties to whom such personal information was disclosed. We hereby disclose that we have not disclosed any such personal information as defined by the California Civil Code § 1798.83 regarding any California resident during the one-year period prior to the effective date of this Privacy Policy.
If your personal information is subject to a sale you have the right to opt out from that sale through a link to a website which will be given to you at the moment of collection of personal information. We will respect your decision to opt out for at least 12 months before asking you again to authorize the sale of your personal information.
You can submit your requests using contacts indicated below in the Contact Us section. If you are a California resident under the age of 18, you may be permitted to request the removal of certain content that you have posted on our websites. You can also designate an authorized agent to exercise these rights on your behalf.
To exercise any of your rights, or if you have any other questions or complaints about our use of your Personal Data and its privacy, write our Privacy Team through the most convenient channel below:
We are registered as Avast Software s.r.o. and our registered address is Pikrtova 1737/1a, 140 00 Prague 4, Nusle, Postal Code 140 00, Czech Republic. You can always reach us by email at https://support.avast.com/en-usm. Please type “PRIVACY REQUEST” in the message line of your email so we can have the appropriate member of the AVG team respond.
If you prefer, you can send paper mail to AVAST Software s.r.o., Pikrtova 1737/1a, 140 00 Prague 4, Czech Republic. Be sure to write "Attention: PRIVACY" in the address so we know where to direct your correspondence.
As required under the GDPR, we have a data protection officer (DPO) to monitor our compliance with the GDPR, provide advice where requested and cooperate with supervisory authorities. You can contact our data protection officer via dpo@avg.com.
We reserve the right to revise or modify this Privacy Policy. In addition, we may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
AVG AntiVirus for Mac, AVG Internet Security for Mac, AVG Antivirus Free, AVG Internet Security (collectively as “Antivirus for Desktop”)
The Antivirus for Desktop provides protection against malicious software by performing key tasks, such as pinpointing specific files for the detection of malwares, scheduling automatic scans, and securing your device against malware.
While using Antivirus for Desktop, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
|
Service Data |
What we use it for and for how long |
|
Identifier of the content (message) being delivered |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
|
|
IP address |
Service Provision (36 months)
|
|
Malware samples |
Service Provision (36 months)
|
|
Detections |
Service Provision (36 months)
|
|
URLs and referrers |
Service Provision (36 months)
Trend Analytics (36 months)
|
|
Events and product usage |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (50 months)
New Product Development (36 months)
Trend Analytics (36 months)
|
|
Device Data |
What we use it for and for how long |
|
Internal online identifiers (GUID, Device ID) |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (50 months)
New Product Development (36 months)
Trend Analytics (36 months)
|
|
Information concerning computer or device |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
|
Location |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
|
Applications - other security SW / antiviruses present |
Service Provision (36 months)
|
|
Applications on the device |
Service Provision (36 months)
In-product Messaging (6 months)
|
|
Other our products/licenses on the device and their status |
Service Provision (36 months)
In-product Messaging (6 months)
|
|
Internet and connection / Network data / Number of devices on Network |
Service Provision (36 months)
In-product Messaging (6 months)
New Product Development (36 months)
|
|
Browsers (installed, default) |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
The third-party analytics tools we use for Antivirus for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
AVG AntiVirus Free for Android, AVG AntiVirus Pro for Android (collectively as “Antivirus for Mobile (Android)”)
Antivirus for Mobile (Android) provides people with essential mobile security with added privacy and performance-boosting features. Block malware, check the safety of installed apps, scan public Wi-Fi networks for possible security weaknesses, and locate your phone if it becomes lost or stolen — all with a single app.
While using Antivirus for Mobile (Android), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
|
Service Data |
What we use it for and for how long |
|
Identifier of the content (message) being delivered |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
|
|
IP address |
Service Provision (36 months)
|
|
Malware samples |
Service Provision (36 months)
|
|
Detections |
Service Provision (36 months)
|
|
Information concerning URLs of websites visited (malicious and non-malicious) and referers (previous page with link to malware-hosting site) |
Service Provision (36 months)
Trend Analytics (36 months)
|
|
Events and product usage |
Service Provision (39 months)
In-product Messaging (24 months)
Third-party Analytics (50 months)
New Product Development (36 months)
Trend Analytics (36 months)
|
|
Device Data |
What we use it for and for how long |
|
Online identifiers (GUID, Device ID (Android ID), Advertising ID) |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (50 months)
New Product Development (36 months)
Trend Analytics (36 months)
Third-party Ads (not stored after provision)
|
|
Information concerning computer or device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
|
Location (city/country, longitude and latitude) |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
Trend Analytics (36 months)
|
|
Applications |
Service Provision (36 months)
In-product Messaging (6 months)
|
|
Internet and connection |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
These are the third-party analytics tools we use for Antivirus for Mobile (Android):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Antivirus for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Core Functionality
AVG Mobile Security (hereinafter as “Antivirus for Mobile (iOS)”) provides protection for your passwords, photos and Wi-Fi. The product consists of several free and paid features, such as Identity Protection and Secure Browsing, which are described in detail below.
While using Antivirus for Mobile (iOS), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
|
Service Data |
What we use it for and for how long |
|
Timestamps of your connections for Secure Browsing |
Service Provision (36 months)
New Product Development (36 months)
|
|
The subnet of your originating IP address for Secure Browsing |
Service Provision (36 months)
|
|
IP address of the VPN server you’re using for Secure Browsing |
Service Provision (36 months)
|
|
Amount of data transmitted for Secure Browsing |
Service Provision (36 months)
New Product Development (36 months)
|
|
User’s email for Identity Protection |
Service Provision (36 months)
New Product Development (36 months)
|
|
Events and product usage (app metadata, number of identity protection checks, number and result of Wi-Fi scans, error logs and screen flow) |
Service Provision (36 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
|
Device Data |
What we use it for and for how long |
|
OS Version |
Service Provision (36 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
|
Mobile Security for iOS version |
Service Provision (36 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
These are the third-party analytics tools we use for Antivirus for Mobile (iOS):
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
AVG AntiTrack (collectively as “AntiTrack”)
As you browse the web, profiles of your behavior are compiled and linked to you via cookies and fingerprint-based tracking technologies. This data is then shared and sold by analytics and ad-tech firms. AntiTrack removes cookies and masks the device’s “fingerprint” to prevent third-parties from identifying you and following your behavior across the web.
We process only the following Service and Device Data (in addition to Billing Data for paid version or Account Data if necessary):
|
Service Data |
What we use it for and for how long |
|
Usage Frequency |
Service Provision (the earlier lifetime of the account and 6 years)
|
|
Number of Application Launches |
Service Provision (the earlier lifetime of the account and 6 years)
|
|
License Key |
Service Provision (the earlier lifetime of the account and 6 years)
|
|
Device Data |
What we use it for and for how long |
|
OS Version |
Service Provision (the earlier lifetime of the account and 6 years)
New Product Development (48 months)
Third-party Analytics (50 months)
|
|
OS Locale |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
New Product Development (48 months)
Third-party Analytics (50 months)
|
|
AntiTrack version |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
Third-party Analytics (50 months)
|
|
Install Date or Time |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
New Product Development (48 months)
|
|
Crash Incidents |
Service Provision (the earlier lifetime of the account and 6 years)
|
|
Hardware Data (device model, RAM, GPU, CPU) |
Service Provision (the earlier lifetime of the account and 6 years)
|
The third-party analytics tools we use for AntiTrack is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
AVG TuneUp for Windows, AVG TuneUp for Mac (collectively as “TuneUp”)
TuneUp is an ultimate tune-up program which speeds up and cleans your PC (Windows and Mac), updates installed apps, and fixes other problems.
TuneUp for Windows:
TuneUp for Mac:
While using TuneUp, we collect and process the following Service and Device Data (in addition to Billing Data or Account Data if relevant):
|
Service Data |
What we use it for and for how long |
|
Events and product usage (such as product version, product language, license type, days to expiration, number of potential problems or detected junk) |
Service Provision (up to 36 months)
In-product Messaging (24 months)
Third-party Analytics (50 months)
New Product Development (up to 36 months)
|
|
Device Data |
What we use it for and for how long |
|
Internal online identifiers (GUID, Device ID) |
Service Provision (up to 36 months)
In-product Messaging (24 months)
|
|
Information concerning computer or device (OS version, OS language, CPU, RAM, disk, graphics, system and display resolution) |
Service Provision (up to 36 months)
In-product Messaging (6 months)
New Product Development (up to 36 months)
|
|
Applications (our other products, installed applications on a user’s computer) |
Service Provision (up to 36 months)
In-product Messaging (6 months)
New Product Development (up to 36 months)
|
The third-party analytics tool we use for TuneUp is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
AVG Cleaner for Android (“Cleaner for Android”)
Cleaner for Android detects and removes unnecessary files to free up storage space. Equally, it can stop running processes to optimize device performance.
While using Cleaner Android, we collect and process the following Service and Device Data (in addition to Billing Data for paid version):
|
Service Data |
What we use it for and for how long |
|
Identifier of the content (message) being delivered |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
|
|
IP address |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
|
|
Events and product usage |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
|
Device Data |
What we use it for and for how long |
|
Online identifiers (GUID, Device ID (Android ID), Hardware ID, Profile ID, Advertising ID) |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (14 months)
New Product Development (39 months)
Third-party Ads (not stored after provision)
|
|
Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level) |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
|
Location (city/country, longitude and latitude) |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
|
Applications |
Service provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
|
|
Internet and connection |
Service provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (14 months)
New Product Development (36 months)
|
These are the third-party analytics tools we use for Cleaner for Android:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Cleaner for Android serves relevant third-party advertisements. These are the advertising partners we use for this product:
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Driver Updater provides scan and potential update or fix of outdated drivers on a users’ PC to optimize it for better performance and avoid potential crashes or malfunctions.
While using Driver Updater, data is processed by Slimware which licenses the product to us. For further information please see its privacy policy here.
We process only the following Service and Device Data (in addition to Billing Data):
|
Service Data |
What we use it for and for how long |
|
Events and product usage (such as product version, product language, license type, days to expiration, number of potential problems or detected junk) |
In-product Messaging (24 months)
|
|
Device Data |
What we use it for and for how long |
|
Internal online identifiers (GUID, Device ID) |
In-product Messaging (24 months)
|
|
Information concerning computer (such as OS version, OS language) |
In-product Messaging (6 months)
|
|
Applications (our other products, installed applications on a user’s PC) |
In-product Messaging (6 months)
|
SafePrice is a browser extension available for Chrome, Firefox, Edge and Safari. Whenever you visit an online shop or product site, SafePrice will show relevant price comparison and discount coupons.
Information about available offers, coupons or cheaper prices is obtained from Ciuvo. We request this content based on the information obtained from the page, your language settings, country level location and search query within SafePrice. Once you click on the offer, your request will be processed by Ciuvo according to its privacy policy.
While using SafePrice, we process the following Service and Device Data:
|
Service Data |
What we use it for and for how long |
|
URL and referers |
Service Provision (36 months)
|
|
Search query |
Service Provision (36 months)
|
|
Product name and price |
Service Provision (36 months)
|
|
User’s feedback (ratings, comments) |
Service Provision (36 months)
New Product Development (36 months)
|
|
Device Data |
What we use it for and for how long |
|
Internal extension identifier (GUID) |
Service Provision (36 months)
New Product Development (36 months)
|
|
Information on computer or device (browser) |
New Product Development (36 months)
|
|
Extension information (installation source and time, version and campaign ID) |
Service Provision (36 months)
New Product Development (36 months)
|
|
Country |
Service Provision (36 months)
|
|
Language |
Service Provision (36 months)
|
SafePrice does not process Account or Billing Data.
AVG Online Security
Online Security is a browser extension (or plug-in) available for Chrome, Firefox, Edge and Safari. Whenever you visit a website we check if the site isn’t malicious or phishing. We are able to provide you with this functionality by processing URLs.
While using Online Security, we process the following Service and Device Data:
|
Service Data |
What we use it for and for how long |
|
URL, referrers and tab ids |
Service Provision (24 months)
|
|
User’s feedback (ratings, comments) |
Service Provision (24 months)
New Product Development (36 months)
|
|
Usage data (open extension, rated site, disabled trackers, change settings, site blocked) |
New Product Development (24 months)
|
|
Device Data |
What we use it for and for how long |
|
Internal extension identifier (GUID) |
Service Provision (24 months)
New Product Development (24 months)
|
|
Information on computer or device (browser, OS) |
New Product Development (24 months)
|
|
Extension information (installation source and time, version and campaign ID) |
New Product Development (24 months)
|
|
Location / Country |
Service Provision (24 months)
New Product Development (24 months)
|
|
Language |
Service Provision (24 months)
New Product Development (24 months)
|
|
Antivirus Status |
Service Provision (24 months)
|
Online Security does not process Account or Billing Data.
Secure Browser is a product currently offered for PC Windows and is available in Beta for Mac users.
By default, Security Browser processes locally on your system the following data:
These data is not sent to our environment. You can manage this data within Secure Browser under the “Advanced” section of the Settings page.
In our environment we process the following Service and Device Data while using Secure Browser:
|
Service Data |
What we use it for and for how long |
|
IP address |
Service Provision (36 months)
|
|
Events and product usage |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (up to 60 months)
New Product Development (36 months)
|
|
Device Data |
What we use it for and for how long |
|
Online identifiers (GUIDs, Device IDs) |
Service Provision (36 months)
In-product Messaging (24 months)
Third-party Analytics (60 months)
New Product Development (36 months)
|
|
Information concerning computer or device |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (60 months)
New Product Development (36 months)
|
|
Location |
Service Provision (36 months)
In-product Messaging (6 months)
Third-party Analytics (50 months)
New Product Development (36 months)
|
|
Third-party extensions installed in the browser |
Service Provision (36 months)
Third-party Analytics (60 months)
New Product Development (36 months)
|
|
Our other products/licenses on the device and their status |
Service Provision (36 months)
Third-party Analytics (60 months)
|
|
Browsers (installed, default) |
Service Provision (36 months)
Third-party Analytics (60 months)
New Product Development (36 months)
|
The third-party analytics tools we use for Secure browser are:
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Secure Browser serves advertisements in cooperation with Viglinks and AdMarketplace. For further information regarding our partners please refer to their privacy policies here and here.
We are a leading provider of security and privacy tools and therefore we are deeply committed to protecting and respecting your privacy. Our VPN Policy. (together with any other documents referred to in it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.
Using a virtual private network (“VPN”) is like going undercover while you are on the Internet. We provide VPN services that allow you to be on the Internet anonymously and securely from anywhere in the world. While we respect your privacy and take strenuous measures to protect it, it does not mean that you are totally anonymous to us.
In this section of VPN Policy, we would like you to know what kind of personal data we collect from you or that you provide to us when you use our VPN services.
We treat this data differently than we do for other applications as it can be of such a sensitive nature, so we want you to understand clearly how we process it, on what legal bases, whether we transfer or disclose it, and how long we retain it, in accordance with relevant laws.
Personal data is understood as any information that relates to an identified or identifiable natural person, and includes the information you provide to us while using our VPN services.
More specifically, we may collect and process data about you in the following situations:
If you create an account with us (note: this is necessary in order for you to use some of our applications or some of their functions), we will need some information about you. This is the data that is created and stored for the management of your account:
|
Account data |
What we use it for |
|
Email address |
To send you purchase receipts, communications, and occasional product news |
|
Username |
To manage your account and facilitate your login into the service |
|
License Key |
To activate your subscription |
|
Subscription renewal date |
To tell us until when the account is valid |
|
Trial User |
To add a trial period before the account is charged |
All of the above data is stored for as long as you use our service, as it is necessary for us to provide it. You can see all of this data by logging into our Privacy Preference portal.
If you use our VPN service, we strictly collect the minimum amount of information needed to provide and operate our VPN service, as well as keep it running safely and efficiently. This is the data we collect to make sure our VPN infrastructure works (“Service Data”):
|
Service data |
What we use it for |
|
Timestamps of your connections |
To manage the number of concurrent active connections, and handle abuse.
Example: We use them to stop brute force password cracking attempts on user accounts. |
|
The subnet of your originating IP address.
E.g. We anonymize the last octet to protect your privacy: 92.143.234.000 We don’t collect exact IP addresses that could ID you. |
To plan for increased network demand and capacity.
Example: Help us decide to add servers in a region if we see a rise in demand there, or help troubleshoot issues with a specific ISP. |
|
IP address of the VPN server you’re using. |
To troubleshoot our service and plan for new network capacity.
Example: Identify when an IP address suddenly doesn’t work for accessing certain services, and act to resolve the issue. |
|
Amount of data transmitted
E.G. 5GB up or down |
To plan for new network capacity and server improvements.
Example: We may deploy more capacity to meet demand and make sure speeds stay up for all users. |
We store this data on servers for 30 days, after which time it is deleted on a rolling basis — so data created on Jan 3rd gets deleted on February 2nd, for example.
We do not collect, store or log any of the following data:
In order to make sure our VPN clients do their job properly and improve them, we have to know how people, as a whole, interact with them. This data pertains to interactions taken in the app, and cannot be used to uncover what you’re using the VPN service for.
|
Client Data |
What we use it for |
|
OS Version
E.g. Windows 10 |
For user support, troubleshooting, and product development planning
Example: Which platforms do our users most like to use? |
|
AVG Secure VPN version
E.G. Secure VPN for Android version 4.1 |
For user support, troubleshooting, and product development planning
Example: Is our latest update deploying well? |
|
Application Events
E.g. Turned on auto-connection, Uninstalled, etc. You can opt out of this in the settings. |
To plan product development
Example: Is a new client-side feature we introduced popular? Are people uninstalling after our latest release? |
We delete this data on a rolling 2-year basis (i.e. data created on Jan 2, 2019, will get deleted on Jan 2, 2021).
To analyze the application events mentioned section 1.4, and understand how our services function, or how stable or successful they are, we rely on our own analytics tools as much as possible. But sometimes, we need to rely on third-party tools that address specific issues in ways we don’t have the ability to replicate. Whenever possible, we anonymize, masque, or in other ways try to limit your exposure.
Here are the third-party tools we use, how we use them, and their privacy policies. You will find that these tools are also listed under the broader section Service Data of this privacy policy which covers all our products, however in the interest of full transparency, we cover here in detail how the relevant ones are used for our VPN products:
Firebase helps us to understand how people interact with certain aspects of our applications. While Firebase normally relies on Android Advertising ID or iOS Identifier for Advertisers, we’ve opted to use our own anonymizing identifiers instead. Therefore it doesn’t contain any information that could personally identify you. Still, you can opt out of providing us with this anonymized application performance data in our application settings.
Still, you can opt out of providing us with this anonymized application performance data in our application settings.
This Google service helps us to improve the application stability, pinpoint things that don’t work, and improve your experience. Its implementation doesn’t contain any information that can personally identify you.
Both Firebase Analytics and Crashlytics are subject to Google’s privacy policy.
AppsFlyer helps us understand how effective our marketing campaigns are by letting us know which ones directed you to us. The data collected here is subject to AppsFlyer’s privacy policy.
You can opt out of AppsFlyer Analytics in the settings of our applications, or by opting out by following the instructions in their privacy policy.
If you’re still on older versions of our applications, the following analytics are embedded in them. We highly recommend that you upgrade to later versions as they no longer use these:
When you use our service, you may be using servers located in a variety of different countries. However, there is a difference between use and storage. What little information that gets generated by your use of our infrastructure does not get stored outside of the Czech Republic.
There may be some instances where, as a matter of necessity, we need to transfer data outside of these two jurisdictions. When we process the data within our group, regardless of where we are, we always implement the same level of data protection afforded by the European General Data Protection Regulation to all personal data we process. Where we cooperate with third parties which are involved in data processing, we legally bind any party we deal with to adhere to those high levels of protection with standardized contracts approved by the European Commission, and to ensure your rights are protected in accordance with this privacy policy.
In all cases, we follow generally accepted standards and security measures to protect the personal data submitted to us, both during transmission and once we receive it. We always strive to protect your data to the maximum extent we can.
By using the service, you acknowledge this transfer, storing or processing.
Concerning storage or retention periods, the specific terms applicable to the various types of data used for various purposes are noted in their respective sections. After these periods elapse, we will delete this data and no longer use it for that specific purpose.
These retention periods may be longer where it is necessary for us to comply with our legal obligations or legal orders, resolve disputes, and enforce our agreements, including in the court of law.
As a rule, we do not disclose any information to other commercial parties, with the following exceptions:
As we are part of the Avast Group, information may be shared with members of the Avast Group in order to execute on the provisions of this service, for direct marketing, or to help our product development. In all cases, they are subject to the terms of this Privacy Policy.
It may be necessary to share some data with select parties to deliver the product or service you require — such as with a payment card provider who we use to process your credit card transaction, or to do perform website analytics. The information that is collected and shared with those parties is outlined above.
In the event we are served with valid subpoenas, warrants, or other legal documents (for example, documents concerning the sale of all or part of our business or a merger), or where applicable law compels us to comply, or when we are required to defend the rights or property of the Avast Group, including the security of our products and services, and the personal safety, property, or other rights of our customers and employees — we may share your personal data as collected above.
“Avast does NOT store the originating IP addresses of our users when connected to our VPN service, and thus cannot identify users when provided the IP address of one of our servers. We are also completely unable to disclose any information about the applications people use, the services they employ, or the websites they visit while using our VPN. We simply do NOT store this information.”
Are you our business partner or a public relations contact? Find out more about how we use your personal data here.
This Cookies Policy applies to the websites of Avast Software s.r.o. and its affiliates (collectively as “we,” “us” or “our”).
If you live in the European Economic Area, the Controller of your personal data is Avast Software s.r.o., which has its principal place of business at 1737/1A Pikrtova, Prague 4, Czech Republic, 140 00.
Cookies are small text files that can be used by websites to make a user's experience more efficient. You can find more about cookies here.
We use cookies, and other similar technologies such as pixel tags and web beacons, to remember your preferences, to personalize your experience on our sites, tell us which parts of our websites people have visited, help us measure the effectiveness of campaigns, and give us insights into user interactions and user base as a whole so we can improve our communications and products.
You can find a list of the third-party cookies that we use on our sites along with other relevant information in the cookie table below. While we do our best to keep this table updated, please note that the number and names of cookies, pixels and other technologies may change from time to time.
Generally, we may receive reports based on the use of third-party technologies by their third-party providers on an individual as well as aggregated basis. We may also partner with a third party either to display advertising on our site or to manage our advertising on this site and other sites using information from the cookies.
If you do not wish to allow the use of cookies, you can disable them through your browser settings. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. We do note, however, that not all browsers across all platforms may support this functionality.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below the relevant links to the main browsers:
For other browsers, please consult the documentation that your browser manufacturer provides.
You can opt out of interest-based targeting provided by participating ad servers through:
In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads in the following manner:
Please note that if you disable cookies, our websites may not function properly or at all or your access to our websites and their features may be affected or restricted.
Across all of our websites, we use these cookies:
We primarily use cookies to provide you with a consistent and accurate service. Other cookies can tell us which language you prefer and what your communications preferences are. They also provide you with features.
|
Cookie Name |
Cookie Source (1st/3rd Party) |
Retention Period |
Avast |
AVG |
CCleaner |
|
__hs_opt_out; __hs_do_not_track; h-open; hs-messages-hide-welcome-message; __hsmem; __hstc; hubspotutk; __hssc; __hssrcs_ab_test; <id>_key; hs-messages-is |
1st |
Up to 13 months |
✓ |
✕ |
✕ |
|
apex__avastLocale |
1st |
Session |
✓ |
✕ |
✕ |
|
apex__searchAttempts |
1st |
2 hours |
✓ |
✓ |
✕ |
|
apex__avastSCLocale |
1st |
365 days |
✓ |
✕ |
✕ |
|
apex__avastNoPts |
1st |
Session |
✓ |
✕ |
✕ |
|
apex__avastLastVisitedArticle |
1st |
Session |
✓ |
✕ |
✕ |
|
apex__avastConsent |
1st |
14 days |
✓ |
✕ |
✕ |
|
apex__avgLocale |
1st |
336 days |
✕ |
✓ |
✕ |
|
apex__language |
1st |
Session |
✕ |
✓ |
✕ |
|
hidemyassComLocale |
1st |
365 days |
✕ |
✕ |
✕ |
|
avgLocale |
1st |
365 days |
✕ |
✓ |
✕ |
|
geoip |
1st |
30 days |
✕ |
✓ |
✕ |
|
avastComLocale |
1st |
1 year |
✓ |
✕ |
✕ |
|
consentAccepted |
1st |
14 days |
✓ |
✓ |
✕ |
|
couponfield |
1st |
14 days |
✓ |
✕ |
✕ |
|
cookiebar |
1st |
14 days |
✕ |
✕ |
✕ |
|
AKA_A2 |
3rd - Akamai |
1 hour |
✓ |
✕ |
✕ |
|
RT |
3rd - Akamai |
7 days |
✓ |
✕ |
✕ |
|
JSESSIONID |
3rd |
Session |
✓ |
✕ |
✕ |
|
loc |
3rd - Addthis.com |
13 months |
✕ |
✕ |
✓ |
|
uvc |
3rd - Addthis.com |
13 months |
✕ |
✕ |
✓ |
Cookies help us learn how well our websites and services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our websites from different devices, such as your computer or your mobile device.
|
Cookie Name |
Cookie Source (1st/3rd Party) |
Retention Period |
Avast |
AVG |
CCleaner |
|
__iniSrc |
1st |
Up to 72 hours |
✓ |
✓ |
✓ |
|
FULL_trSrc |
1st |
2 hours |
✓ |
✕ |
✕ |
|
__trSrc |
1st |
Up to 72 hours |
✓ |
✓ |
✓ |
|
__utmzzses |
1st |
Session |
✓ |
✓ |
✓ |
|
pgdwlid |
1st |
Up to 72 hours |
✓ |
✕ |
✕ |
|
UFCounter |
1st |
6 months |
✕ |
✕ |
✓ |
|
UTM_SOURCE |
1st |
1 year |
✓ |
✓ |
✓ |
|
UTM_AFFSOURCE |
1st |
Up to 60 days |
✓ |
✓ |
✕ |
|
cjEvent |
1st |
Up to 60 days |
✓ |
✓ |
✓ |
|
_ga |
3rd - Google Analytics |
2 years |
✓ |
✓ |
✓ |
|
_gaexp |
3rd - Google Optimize |
Test's length |
✓ |
✓ |
✓ |
|
Web Beacon |
3rd - Capterra |
Not stored |
✓ |
✕ |
✕ |
|
_hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjDoneTestersWidgets _hjMinimizedTestersWidgets _hjIncludedInSample _hjShownFeedbackMessage |
3rd - Hotjar |
1 year |
✓ |
✓ |
✓ |
|
optimizelyEndUserId; optimizelyRedirectData |
3rd - Optimizely |
6 months |
✓ |
✕ |
✕ |
|
_vis_opt* _vwo_uuid* |
3rd - Visual Website Optimizer |
365 days |
✓ |
✕ |
✕ |
|
yabs-sid; i; yandexuid; yp; yuidss |
3rd - Yandex |
Session; 1 year; 1 year; 3650 days; 1 year |
✓ |
✓ |
✕ |
|
AMP_TOKEN |
3rd - Google |
Up to 1 year |
✓ |
✕ |
✕ |
|
_gid |
3rd - Google |
1 day |
✓ |
✕ |
✕ |
|
_hjid |
3rd - Hotjar |
356 days |
✓ |
✕ |
✕ |
|
omCountDown*; omSeen* |
3rd - Optin Monster |
1 day; 1 month |
✕ |
✕ |
✕ |
|
Web Beacon |
3rd - A8 Fly IronSource Spiceworks My Target - VKontakte |
Not stored |
✓ |
✕ |
✕ |
|
Web Beacon |
3rd - Outbrain |
Not stored |
✕ |
✓ |
✕ |
|
Web Beacon |
3rd - Commission Junction |
Not stored |
✓ |
✓ |
✕ |
|
Web Beacon |
3rd - Bredband Max Bounty Roacmedia GlobalWideMedia BestValueVPN |
Not stored |
✕ |
✕ |
✕ |
We may use cookies to help us deliver marketing campaigns and track their performance. Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s privacy controls, such as privacy policies or opt-out mechanisms, which you may find below.
|
Cookie Name |
Cookie Source (1st/3rd Party) |
Retention Period |
Avast |
AVG |
CCleaner |
Privacy Controls |
|
ppc-hma |
1st |
3 days |
✕ |
✕ |
✕ |
See this policy |
|
MUIDB; MUID |
3rd - Bing |
13 months |
✓ |
✓ |
✕ |
|
|
sid |
3rd - Seznam.cz Sklik |
29 days |
✓ |
✓ |
✕ |
|
|
_ym_d; _ym_isad; _ym_uid |
3rd - Yandex Metrica |
1 year; 1 day; 1 year |
✓ |
✓ |
✕ |
|
|
_gat_UA-* |
3rd - Google Analytics |
1 minute |
✓ |
✓ |
✓ |
|
|
NID; SID; IDE; ANID; DSID; FLC; AID; TAID; __gads; __gac; Conversion |
3rd - Google Advertising Network Google API |
Up to 2 years |
✓ |
✓ |
✕ |
|
|
_fbp |
3rd - Facebook |
120 days |
✓ |
✓ |
✕ |
|
|
fr |
3rd - Facebook |
120 days |
✓ |
✓ |
✕ |
|
|
lidc; bcookie; BizoID; UserMatchHistory |
3rd - LinkedIn Ad Analytics |
1 day; 1 year; 6 months |
✓ |
✕ |
✕ |
|
|
1P_JAR |
3rd - Google |
30 days |
✓ |
✕ |
✕ |
|
|
_gcl_au |
3rd - Google |
120 days |
✓ |
✕ |
✕ |
|
|
Web Beacon |
3rd - Ginga |
Not stored |
✓ |
✕ |
✕ |
|
|
Web Beacon |
3rd - SalesForce |
Not stored |
✓ |
✕ |
✕ |