Consent to remote access

I acknowledge and agree that, by downloading and/or running the LogMeIn Rescue® Applet (the “Applet”), I am granting AVG Technologies remote access to and control over my computer. This remote control access is powered by LogMeIn Rescue®, a service of LogMeIn, Inc. (“LMI”). I hereby consent to AVG Technologies’ using this access and control for one or more sessions (each, a “Session”) for the purpose of evaluating and addressing issues affecting the installation and/or operation of the AVG software products I have licensed. For the purposes of this Consent, AVG Technologies means AVG Technologies CZ, s.r.o. and/or any of its Affiliates, where Affiliates are companies controlled by, controlling or under common control with AVG Technologies CZ, s.r.o.

In granting this consent, I agree as follows:


I represent and warrant that I own the computer on which I will install the Applet, or I otherwise have authority to grant AVG Technologies access to and control over the computer as contemplated by this Consent.


AVG Technologies will use the Applet to perform whatever functions AVG Technologies reasonably considers necessary or appropriate to accomplish the goals of the Session. These activities may include, among other things, copying, moving, overwriting and deleting files; running diagnostic and repair programs; rebooting my computer and reestablishing the Session.

Firewalls, Etc.

I may be asked by the Applet or the AVG Technologies Service Representative to disable my firewall and other security hardware and software to enable AVG Technologies to control my computer. I understand it is my responsibility at the end of the Session to restore these security features to their prior settings.

Session Interruption

I may interrupt the Session at any time by clicking on the “Disconnect” button on the Applet dialog box, doing so may prevent AVG Technologies from completing its work, leave the AVG software or other programs inoperative and/or leave my computer in an unstable condition.

No Warranties

AVG Technologies represents and warrants that it will exercise reasonable care and judgment in attempting to complete its work during the Session. AVG Technologies and LMI make no other warranties with respect to any session or the work performed during any session. AVG and LMI specifically disclaim any representation or warranty that activities during the session will be successful, that it will correct any or all defects, problems or issues with any software, hardware or system, or that the operation of any software, hardware or system will at anytime be uninterrupted or error-free. 

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AVG, LMI or their suppliers be liable to me or any third party for any indirect, consequential, incidental, punitive or special damages whatsoever, without regard to cause or theory of liability (including, without limitation, damages incurred for loss of business profits or revenue, loss of privacy, loss of use of any computer or software including the software, business interruptions, loss of business information or other pecuniary loss) arising directly or indirectly out of any session or AVG Technologies' or LMI's activities during the session, even if AVG or LMI have been advised of the possibility of such damages. In no event shall AVG or LMI liability related to any session exceed US$40.00. The foregoing limitation shall apply notwithstanding any failure of essential purpose of any limited remedy.  

This Consent is governed by the laws of the State of Delaware. The exclusive jurisdiction for any dispute will be state or federal courts sitting in the State of Delaware.

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