Send us a sample
If you believe that AVG wrongly detected a file or if you have a sample of a virus that AVG did not detect, please use the form below to submit the file for analysis.
Please include as much information as possible in the "Details about the problem" field. This will help us determine the safety the file a lot faster.
- You are able to attach system or program files to be reviewed (up to 20 MB).
- If attaching multiple files, please put them in an archive or .zip.
- Please help us by being as specific as possible about the attached file or include screen shots of the error as an attachment below.
For Software Vendors
- In case you are a software vendor and you want to prevent your software from being falsely detected, please apply for the “Whitelisting service account” by choosing "Application Whitelisting" item from the form below.