Virus detected when downloading files from internet
You may encounter the following or similar message when downloading a file from the internet after an upgrade of AVG:
Download Failed - Virus Detected
Please do the following to remove the message and restore download functionality:
- Open menu Start, and then click Computer (or My Computer).
Open disk (C:), and then open Program Files.
Note: If there are two folders Program Files and Program Files (x86), open Program Files (x86).
- Open folder AVG. There will be multiple subfolders, each marked by AVG version number.
- The folder AVG 2013 is your current AVG folder. Please delete all other folders with older version number, i.e. AVG2012, AVG2011, AVG9, etc.
- Restart your computer. Downloading from internet will now be possible again.
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