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How to install AVG on an infected computer

FAQ » Technical FAQ » AVG Security Products » Computer Protection » Installation » How to install AVG on an infected computer

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If you think you have a virus on your computer, you can still install AVG by following the standard steps described in the article FAQ 5000 - How to download and install AVG.

If it is not possible to install AVG this way because of an infection, please install AVG in Safe Mode:

  1. Restart your computer into Safe Mode. See FAQ 2324: How to reboot your computer to the Safe mode for details.
  2. Download the latest installation file from and run it.
  3. Follow the installation wizard and when asked, enter your license number (we recommend using the copy&paste method when entering the license number).
  4. Complete the installation of the AVG program.

Note: AVG installation in Safe Mode is recommended in emergency cases only (e.g. when the computer is infected). Since the Safe Mode is a diagnostic mode of the Windows operating system, there are some limitations for such AVG installation:


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