Skip to content

Virus Vault - Available actions

FAQ » Technical FAQ » Legacy AVG products » AVG 2012 » Computer Protection » General Settings, User Interface and Virus Vault » Virus Vault - Available actions

Print Copy link

The main purpose of the Virus Vault is to keep any deleted file for a certain period of time, so that you can make sure you do not need the file any more. If you find out that the missing file is causing problems, you can send it to analysis, or restore it to the original location.

To open the Virus Vault, open the AVG program and in the History menu, open Virus Vault.

After highlighting an object in the list with your mouse, the function buttons enable you to carry out the following actions:

  • Restore – moves the infected file to its original location (stated in the Path to file column)
  • Restore as – moves the infected file to a selected folder
    • Note: You can Restore or Restore as multiple items at a time; highlight them in the list (by holding down Ctrl+arrow, or Shift while selecting individual items with your mouse) and press the respective button. If some of the selected items are not restored successfully, these will remain highlighted in the list.
    • When restoring files from the Virus Vault, please also note the following:
      • If the file was originally an email attachment (see the Original name column), its original location is a temporary folder which might be tricky to find on your harddisk. For this reason, only the Restore as feature will be available for email attachments.
      • Registry keys can be only restored back to original location (i.e. only the Restore button will work).
      • Any file is restored under the Original name. If not available, then the file is restored under name given in the Path to file column.
  • Details - provides details about the removed infection. Please let us inform you, that this option is available only for files that were removed by the Identity Protection component.
  • Delete – completely and irreversibly removes the file from the disk.
  • Empty Vault – removes all files from the Virus Vault. By removing the files from the Virus Vault, these files are completely and irreversibly removed from the disk (not moved to the Recycle Bin).
  • Send to analysis – this option is available from context menu after right-click on the file in Virus Vault. After selecting this option file is send for analysis to the AVG virus labs or to the AVG Customer Services.
    Please note that this feature only serves for sending "false alarm" files, i.e. files that have been detected by AVG as infected or suspicious, but you believe are harmless.

Note: All files stored in the Virus Vault are available in a non-executable archives in the $AVG folder. This folder is created on all hard disk partitions at the moment when the first file is moved into the Virus Vault.


Was this information helpful to you?
|

I want to know more: Read user guide