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How to disable individual AVG components

FAQ » Technical FAQ » Legacy AVG products » AVG 2011 » Computer Protection » General Settings, User Interface and Virus Vault » How to disable individual AVG components

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To disable specific AVG component please select it from the list of components below:


Detailed information about the Resident Shield component can be found in FAQ 3516. To disable the Resident Shield, please:

  1. open the AVG program
  2. double-click on the Resident Shield
  3. un-tick the option "Resident Shield active"
  4. save the changes
Please do not forget to activate the Resident Shield again once you performed the tasks requiring its deactivation.


Detailed information about the Identity Protection component can be found in FAQ 2276. To disable the Identity Protection, please:

  1. open AVG User Interface
  2. double-click on the Identity Protection
  3. un-tick the option "Activate Identity Protection"
  4. save the changes
Please do not forget to activate the Identity Protection again once you performed the tasks requiring its deactivation.

The Firewall component is designed to control and filter network traffic based on a set of rules. You might need to disable the Firewall while troubleshooting connection problems, or to install some network-related application. Please bear in mind that installation of some applications with function similar to that of AVG Firewall may result in conflict and malfunction of one or both programs/components. To disable the AVG Firewall, please:

  1. open the AVG program
  2. double-click on the Firewall
  3. select "Firewall disabled"
  4. save the changes
Please remember to enable the Firewall again once the reason for its disabling is over.


The AVG Email Scanner may affect your sending/receiving of e-mails, since it is designed to scan the messages and needs to access them in some way. The way of accessing the messages depends on your email client, but only the Personal Email Scanner plugin can interfere with the communication between your computer and the email server. To disable the Personal Email Scanner (if it is installed), please:

  1. open the AVG program
  2. in menu "Tools" select "Advanced settings"
  3. go to Email Scanner - Servers - POP3, and click on the POP3 server (usually AutoPOP3:10110)
  4. un-tick the option "Activate this server and use it for receiving e-mails"
  5. repeat the same for SMTP and IMAP servers
Please enable the servers that were enabled originally again when possible.


Detailed information about the Online Shield component can be found in FAQ 3496 To disable the Online Shield, please:

  1. open the AVG program
  2. double-click on Online Shield
  3. un-tick option "Enable Online Shield (need web browser restart)"
  4. save the changes
The component should be enabled the same way when possible.


Detailed information about the LinkScanner component can be found in FAQ 3478 To disable the LinkScanner, please:

  1. open the AVG program
  2. double-click the LinkScanner
  3. un-tick option "Enable Search Shield (need web browser restart)"
  4. un-tick option "Enable Surf-Shield"
  5. save the changes
The component should be enabled the same way when possible.

    If you require any assistance on this or any other subject, please feel free to contact AVG Customer Services.


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