Skip to content

Database is outdated, but no new updates are available

FAQ » Technical FAQ » Legacy AVG products » AVG 2011 » Computer Protection » Update » Database is outdated, but no new updates are available

Print Copy link

AVG regularly updates the virus database to ensure protection against the latest threats. When the AVG program detects that the virus database is older than one week, it displays a message with the text "Database is outdated." To resolve this situation, please proceed as follows:

Try to update AVG

  1. Open the AVG Program.
  2. On the left side of the window, click Update now.
  3. If a list of available updates is displayed, click the Update button in the newly opened window.
  4. If the update proceeded correctly, but AVG still reports that the virus database is out-of-date, continue by checking the system date and time.

Check your system date and time
AVG will notify you if your computer date is set incorrectly. In this case, please proceed as follows:

  1. Double-click on the clock in the lower-right corner of the screen.
  2. Make sure the date and time are set correctly.
  3. Try to update AVG.
  1. Click on the time display in the lower-right corner of the screen.
  2. Click Change, and then click Change date and time settings.
  3. Make sure the date and time are set correctly.
  4. Try to update AVG.

Try deleting the temporary update files

  1. Open the AVG Program.
  2. On the Tools menu, click Advanced Settings.
  3. On the left menu, expand the Update item, and then click Manage.
  4. Click Delete temporary update files, and then click Yes.
  5. Try to update AVG.

If AVG cannot be updated due to issues with the connection to our update servers, please refer to FAQ 3446.


Was this information helpful to you?
|

I want to know more: Read user guide