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Firewall is inactive, not working or in error state

FAQ » Technical FAQ » Legacy AVG products » AVG 2011 » Computer Protection » Internet and Network Protection » Firewall » Firewall is inactive, not working or in error state

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Because there are several reasons why AVG Firewall can become inactive, we recommend proceeding as follows to address the most common causes and fix the problem:

 

Run the AVG Firewall configuration wizard:

  1. Open the AVG program.
  2. Double-click the  Firewall component, and then click Regenerate configuration.
  3. Click Yes to confirm the replacement of Firewall settings.

If the issue persists, re-initialize the AVG Firewall component in Windows:

  1. Open menu Start -> (Settings) -> Control Panel.
  2. Double-click on Network connections.
  3. Right-click on the connection you are using and select Properties.
  4. Under This connection uses the following items un-tick AVG network filter driver.
  5. Click OK to store the changes.
  6. Once more right-click on Local area connections -> select Properties.
  7. Tick the AVG network filter driver and click OK.
  8. Restart your computer.
  9. If the problem persists, please go to the next step.
  1. Open menu Start -> (Settings) -> Control Panel.
  2. Double-click on Network and Internet -> Network and Sharing Center.
  3. Click on Change adapter setting in the left pane.
  4. Right-click on the connection you are using and select Properties.
  5. Under This connection uses the following items un-tick AVG network filter driver.
  6. Click OK to store the changes.
  7. Once more right-click on Local area connections -> select Properties.
  8. Tick the AVG network filter driver and click OK.
  9. Restart your computer.
  10. If the problem persists, please go to the next step.

If the issue is still not resolved, repair the AVG installation:

  1. Download the latest AVG installation package.
  2. Run the file and select Repair installation.
  3. Follow the detailed steps available in FAQ topic 3251.


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