http://forums.avg.com/ww-en/avg-forums?sec=theme&act=show&id=197 Archived topics of previous AVG products (read-only) © 2012 AVG Technologies http://www.avg.com/stc/tpl/crp/img/logo/avg_rss_logo.gif http://www.avg.com/ 120 46 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=216227#post_216227 Where's My Refund?.. What is the status of my refund? I cannot get anyone on the phone at Techbuddy. Are you guys blocking my phone number so that I am perpetually on hold when I call? I want my hard earned money back for the totally unacceptable and wholly destructive "service" I received from Techbuddy. Accept facts, you guys FAILED. My computer was bootable and usable prior to Techbuddy's "servicing". After which (1) the computer was still infected by Malware and (2) would no longer boot and ... AVG TechBuddy SXOTT Tue, 11 Sep 2012 16:29:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=215850#post_215850 Hello cortx, We would like to inform you that this issue is most probably caused by a corrupted database. Please delete content of following folders: Windows 7 / Vista C:\Users\USER_NAME\AppData\Roaming\MultiMi Windows XP C:\Document and settings\USER_NAME\Application Data\MultiMi What is the situation now? Note that only Facebook friends which are online are displayed in the MultiMi. Thank you. [signature] MultiMi _malchys_ Thu, 06 Sep 2012 12:40:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=215594#post_215594 Hello; I just installed MultiIm I added my Google Account, facebbok, twitter. Everything is OK, but in the chat, I do not have all my Google's friends Some appear with the name: 0dfgfgdgmhqsf3546qdflqshlf. When I try to send a message, the name is coded but if I look on my google interface, I can see the full name of the person to whom I sent the message. In addition, on Facebook chat, some contacts does not appear at all when they are properly connected (I can communicate with them directly ... MultiMi cortx Sun, 02 Sep 2012 09:20:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=214764#post_214764 This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=214756. AVG TechBuddy pmitch Sat, 18 Aug 2012 11:29:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=214046#post_214046 You can check your internet speed at ScanMySpeed.com It gives the accurate results. It gives the download and upload speed in Mbps. My Internet speed is Dowload speed is 0.814 Mbps and Upload Speed is 0.127 Mbps. Speedtest muthu1111 Tue, 07 Aug 2012 06:20:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=212125#post_212125 Hello Chris-JC, Please let us inform you that the Google+ support in the MultiMi was terminated due to API limitations. The Google+ service will be removed in one of the following MultiMi updates. Do not hesitate to provide us with your feedback by filling in the AVG Product Feedback Form. Thank you for your understanding. [signature] MultiMi _malchys_ Wed, 11 Jul 2012 15:19:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=211913#post_211913 Hello SXOTT, We are sorry to hear you faced such trouble when using the TechBuddy service. I have passed your feedback to our Quality Control team. We will inform you about the investigation as soon as we receive more information. Thank you. KW: AVG#0005540016 [signature] AVG TechBuddy jirka82 Mon, 09 Jul 2012 14:09:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=211763#post_211763 I have been a paying customer of AVG for 3+ years. After discovering an infection on my PC that was really serious, I decided to try out Techbuddy... I spent $129.99USD, 8 days of calling in twice a day to get remote connections for techbuddy agents, talked at great length with more than a dozen agents and ended up with a PC that would no longer boot, due to the wonderful services of techbuddy and my PC was still infected!! Requested a refund weeks ago and now cannot get anyone on the phone ... AVG TechBuddy SXOTT Sat, 07 Jul 2012 02:39:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=211677#post_211677 @ Chris-JC Ref Post #207221.. You'll see that Case #kw: 91147 has been raised with development in connection with your posting. If there's anything to report the AVG Team would update this thread. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support MultiMi BIG AL 43 Thu, 05 Jul 2012 19:16:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=211655#post_211655 LinkedIn Functionality Update.. Is their an update on when posting to groups will be added to the functionaility of MultiMi? Is this a possible feature/does the LinkedIn API allow for this? MultiMi Chris-JC Thu, 05 Jul 2012 15:00:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=211653#post_211653 Hello Chris-JC, Please be informed I was able to induce this issue as well and passed this issue to responsible developers for fix. Looks like something somewhere has been changed, because previously I didn't meet such issue and added Google+ account properly several times. Thank you for your report kw: 91148 [signature] Was wondering if there was any updates on the usability of Google+ with MultiMi? Google+ now has the ability to be added without the problem above but there is ... MultiMi Chris-JC Thu, 05 Jul 2012 14:52:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=209649#post_209649 Hello PeeJay, In order to analyze your issue please provide us with more information (better description, screenshot, etc). Thank you [signature] MultiMi Pokornyz Wed, 20 Jun 2012 07:41:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=208821#post_208821 MultiMi Crash.. My computer crashed when Box was attempting to connect with Word. I now can not get into my computer. I have sent it in to see if it can be repaired. My OS is XP with IE. MultiMi PeeJay Fri, 15 Jun 2012 16:34:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=208041#post_208041 remove speedtest.. please delete folder C:\Program Files\AVG2012\awacs\speedtest.* Speedtest homozan Tue, 12 Jun 2012 14:33:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=207227#post_207227 Hello Chris-JC, Please be informed I was able to induce this issue as well and passed this issue to responsible developers for fix. Looks like something somewhere has been changed, because previously I didn't meet such issue and added Google+ account properly several times. Thank you for your report kw: 91148 [signature] MultiMi ondraploteny Fri, 08 Jun 2012 11:00:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=207221#post_207221 Hello Chris-JC, We regret to inform you that this is currently not possible. But I have passed this enhancement idea to responsible developers. Thank you for your report kw: 91147 [signature] MultiMi ondraploteny Fri, 08 Jun 2012 10:47:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=207193#post_207193 I have a further problem regarding LinkedIn functionality with MultiMi. Once I integrated LinkedIn to MultiMi I was able to view under the social tab, the groups I am a member to on LinkedIn. Within these groups I could view the stream of posts/messages that other members had posted, I could even reply to these posts specifically. However, Is there any way to post a message to these groups directly within MultiMi? Help on this one would be great :) C. MultiMi Chris-JC Fri, 08 Jun 2012 09:11:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=207191#post_207191 Hi there, I have had some trouble integrating a Google+ account with MultiMi due to one problem. Within the settings, when selecting the "Add Accounts" tab, once I have logged in using my Google+ log in details and selected to "Allow access" to MultiMi the following text is presented: "Please copy this code, switch to your application and paste it there:" A code is presented below the message but where do you paste this code? Any help would be appreciated :) C. MultiMi Chris-JC Fri, 08 Jun 2012 08:50:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=202499#post_202499 Hello Judy Hooker, In order to better understand what issue you are experiencing, please provide us with more information (better description, screenshot, etc). Thank you [signature] AVG TechBuddy Pokornyz Wed, 16 May 2012 07:54:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=202457#post_202457 Attached is file requested (output of Autoruns application) - thank you for your assistance! Judy AVG TechBuddy Judy Hooker Wed, 16 May 2012 00:21:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=202071#post_202071 Hello Gary Bee, Sorry for late response, your post got buried somehow. What is the trigger for an issue to be HOT? Usually if there is some serious issue with AVG product, serious bug, dangerous fake antivirus which is disguising himself as AVG. Usually issue which is affecting a lot of people. Infection from Rootkit family of viruses is unfortunately not this case because it may have various culprits. It is usually in waves. There are months when MBR infection is most common or infected ... AVG TechBuddy nemethste Mon, 14 May 2012 07:46:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=201999#post_201999 It has been a week since these Valid and Relevant Questions were posted. Will you please Respond?What do you have to see... What is the trigger for an issue to be HOT? ...please just Yes or No, do you think the request to raise the MBR virus status, which is in a dozen threads effecting 30+ people, was not justified [as being HOT]? Thank you. AVG TechBuddy Gary Bee Sun, 13 May 2012 17:58:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=200825#post_200825 We are aware that this forum platform has its limitations, but we are working on improvements already. If everything goes smoothly you may soon be surprised. Sounds good. Now this is something that raises my curiosity. And please, while I may question specific things or issues, I think, overall, AVG is doing a great job. I hope that's clear. (If not I'd be on another site, "driving them nuts".) Forum currently works on simple principle first come, first served (of course exceptions can be and ... AVG TechBuddy Gary Bee Sun, 06 May 2012 19:25:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=200357#post_200357 Hello Gary Bee, What specifically caused you to make this statement? I thought it will satisfy your curiosity. It has always been that way. Sometimes we are not able to handle and answer all post in one day, especially on Mondays and some are unfortunately left to be answered later. The unanswered question which is the issue raised in this Thread is: What is the criteria for a Thread being raised to "Hot" status? There is no other way than write it to your post. On current forum platform ... AVG TechBuddy nemethste Fri, 04 May 2012 05:57:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=200349#post_200349 As I wrote earlier, Virus section of forum is answered first, so anyone who post [t]here, will get his answer more quickly than in other threads, therefore it has always highest priority. I recognize this fact. My re-post requesting a response have been after at least 1 European Business Day in the Virus section, and 2-3 days in the other sections. Please confirm the dates on my posts. What specifically caused you to make this statement? Please note that there is a whole family of this kind ... AVG TechBuddy Gary Bee Thu, 03 May 2012 23:03:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=200201#post_200201 Hello Gary Bee, As I wrote earlier, Virus section of forum is answered first, so anyone who post there, will get his answer more quickly than in other threads, therefore it has always highest priority. Please note that there is a whole family of this kind of viruses with the same symptoms but different culprits and when they infect a computer, no standard detection method works. Thank you. [signature] AVG TechBuddy nemethste Thu, 03 May 2012 08:58:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=200131#post_200131 Correction to Original Description.. This original Title for this thread was "New Virus Detected". Considering what I have learned since then, a more correct Title might be "Virus Undetectable by AVG". On this specific infection, I have created a new Thread. In my limited checking, there about 9 threads, and 3 or 4 possibles, which have this issue. If that does not does justify a "Hot" status, Please define what does? Frankly, since AVG has been reading, seeing the same basic symptom ... AVG TechBuddy Gary Bee Wed, 02 May 2012 16:58:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=199665#post_199665 Everyone who is experiencing some issues, wants to have it resolved quickly, ... I think that goes without saying. ...and this is not a question of time, but a question concerning a virus not recognized (and thus not removed) by AVG. ...so there is not a way how to ask for priority. Fully acknowledging the weaknesses in all of us, what does it say of your opinion of the forum members if you will not allow them to EVEN REQUEST a closer look. Show respect to the opinions and feelings of others ... AVG TechBuddy Gary Bee Sun, 29 Apr 2012 16:14:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=199265#post_199265 @ hoskione Please refrain from carrying out multiple postings on the same subject!! You won't obtain an answer to your query any faster..... Have a look @ this link http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=199241. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG TechBuddy BIG AL 43 Fri, 27 Apr 2012 00:01:00 +0000 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=199247#post_199247 it seems this the problem the logs look like this : The Application log action PID direction protocol remote port local port FitlerDevice block 0 out tcp 80 57801 remote Ip 24.142.205.225 AVG TechBuddy hoskione Thu, 26 Apr 2012 21:20:00 +0000