FAQ

Immediately after AVG with Firewall component is installed the integrated MS WindowsXP firewall is deactivated automatically. You must then configure the AVG Firewall via Configuration wizard. After this step the Security Center should detect that AVG Firewall is running correctly.

If you have any issues with detection of AVG Firewall please contact our AVG Technical Support.

If you already have AVG without the Firewall component installed, you can follow these steps in order to add the Firewall component:

First possibility:

• Please download the latest installation file of AVG from our website and run it to start the installation process.
• The installation process recognizes the existence of installed AVG and the Add or Remove Components option is offered.
• If your current AVG license number does not supports the Firewall component, please replace it with AVG license number that supports this component.
• Select that the Firewall component should be installed in the next step of AVG installation wizard.
• Finish the installation.

Second possibility (in case procedure mentioned above can not be applied for any reason):

It is possible to un-install your current AVG edition first and then install the edition of AVG with the Firewall component following these steps:

• Download the latest AVG installation file from our website.
• Un-install your current version (Start -> Settings -> Control Panel -> Add/Remove programs -> choose AVG from the list -> Uninstall).
• Restart your computer.
• Run the downloaded file and enter your AVG license number that supports the Firewall component to install this version of the AVG.

Firewall Configuration Wizard launches automatically right after the AVG 8.5 Anti-Virus plus Firewall or AVG 8.5 Internet Security installation. Though you can configure the component’s parameters later on, it is recommended that you take the wizard’s tour to ensure the Firewall works properly.

Note: Firewall Configuration Wizard can also be called directly from the Firewall interface by pressing the Configuration wizard button.

Step 1)
In first dialog, the Firewall Configuration Wizard asks how is your computer connected to the Internet. For instance, your notebook, that connects to the Internet from many different locations (airports, hotel rooms, etc.) requires security rules that are stricter than those of a computer in a domain (company network, etc.). Based on the selected connection type the Firewall default rules will be defined with a different security level.

You have four options to select from:

• Standalone computer
• Computer in domain (company network)
• Computer on the move (typically a notebook)
• Small home or office network

In this dialog please choose the connection type(s), that suit your normal computer usage. You can tick more than one choice that corresponds to your current usage.
Confirm your selection by pressing the Next button and proceed to the next dialog.

Step 2)
To set the initial Firewall configuration it is necessary to scan your computer and define all applications and system services that need to communicate over the network. Initial Firewall rules should be created for all those applications and services.

Note: The wizard detects all generally known applications communicating over the network, and defines rules for these applications. However, it will not detect all such applications.

Within the Scan for Internet applications dialog you have to decide whether you want to run:

• Quick search - text this option is only active if you have configured the Firewall previously, and only applications that are currently saved within the existing Firewall configuration will be searched for.
• Complete scan - scan all local hard drives of your computer
• Common directories - (by default) scan program and Windows directories only, scanning time is significantly shorter
• Selected areas scan - specify selected hard drives to be scanned

Step 3)
The Select current profile dialog informs you about the Firewall configuration set up in the previous dialogs.
Before closing the Firewall Configuration Wizard it is necessary that you select a profile you want to use on your computer. You can choose from up to four options (standalone computer, computer in domain, computer on the move and small home or office network) based on the connection parameters you have specified in the first dialog (Network Connection Options) of this wizard. You can then later on switch between the pre-defined Firewall profiles according to the current state of your computer.

Step 4)
The Configuration Review dialog closes the Firewall Configuration Wizard. Press the Finish button to finalize the Firewall's initial settings. If you would like to see a review of set up parameters, or to continue with the detailed configuration of the Firewall component press the Open review button to switch to the Firewall Settings editing interface. (recommended only for experienced users)