All the services we can help with

Support for your PC or Laptop



  • Speed up slow PCs and laptops
  • Virus and spyware removal
  • Performance optimization
  • Configure settings and perform updates
  • Security and parental controls setup
  • Software installation, setup & troubleshooting
  • New and existing hardware setup
  • New PC setup, upgrades & installation
  • Setting up email
  • Troubleshoot email send & receive issues
  • Transfer emails between PCs
  • Setting up anti-spam
  • Help with backing up all your data
  • On line data protection/data backup
  • System backup
  • Data migration or restoration


We don’t just care for your computer, we can help with much more!

We can help with all of your connected devices and other gadgets.


Printers, Cameras & Connected Devices

  • Setup & troubleshooting for connected devices
  • Transfer images & videos from a digital camera to your
    PC
  • Help with creating photo albums, home videos,
    calendars & postcards
  • We support printers, cameras, camcorders, MP3
    players, fax machines and more

Smartphones & Tablets

  • Configure phone & security settings
  • Email set-up and sync
  • Help with entertainment features
  • Connectivity to the internet
  • Personalization
  • Transfer data between phones
  • Sharing images and files between devices

Internet, Networking & Wi-Fi

  • Home network setup and support
  • Improve internet browsing performance
  • Solve frequent errors or time-outs
  • Wireless network support and security setup
  • Identify bottlenecks slowing you down
  • ISP / Network troubleshooting
  • File and printer sharing
  • Internet sharing and security
  • Firewall set up and troubleshooting

Other Gadgets & Technology


  • Home entertainment & media centre setup
  • DVRs (eg TiVo) & home media networks
  • XBOX, Playstation 3 and Wii setup
  • Setup & software for MP3 players, Zune, iPod
  • Sharing for videos & music over your home network
  • External monitors, TV connectivity, webcams

We will get your PC back on track in no time.

Here’s what we will do to help you:

  • Perform comprehensive software and specialist manual security scans.
  • Permanently remove any viruses, spyware, malware, trojans or other
    threats.
  • Update your AVG software to make sure you've got the latest updates
    and patches.
  • Configure basic safety and security settings to protect against future
    infections and common threats.
  • Offer advice and answer any questions you have about staying
    protected.

Expert remote fixes for your AVG products.


Installation and Set-up

  • Expert software installation
  • First time set-up and configuration
  • Upgrades and updates
  • Activation of licenses
  • Product registration

Conflicts and Configuration

  • Resolution of conflicts with other applications
  • Fix problems with software updates
  • Solve start-up problems
  • Deal with specific product feature errors
  • Ensure scans are running properly
  • Remove other anti-virus software