AVG Security Toolbar Help

The AVG Security Toolbar works within your browser to provide you with comprehensive online protection.

This section contains:

System Requirements

The AVG Security Toolbar is designed to work with the following operating systems:

  • Microsoft Windows 7 (32-bit/64-bit)
  • Microsoft Windows Vista (32-bit/64-bit)
  • Microsoft Windows XP (32-bit/64-bit)
  • Microsoft Windows 2000

And browsers:

  • Microsoft Internet Explorer (version 6.0 or greater)
  • Mozilla Firefox (version 3.0 or greater)

General Layout

Once installed, the AVG Security Toolbar will appear under your browser's address bar:

AVG Security Toolbar

The Toolbar comes with the following features:

  • AVG Logo Button – click on the logo to visit our website (avg.com), or click on the arrow next to it to access the following:
    • AVG Security Toolbar Info - links to the AVG Security Toolbar's home page which offers additional information on how the toolbar protects you
    • Launch AVG - opens up the interface of your installed AVG product
    • AVG Info - Links to current news and more informtion on threats
    • Options - opens up a configuration dialog box which allows you to adjust your toolbar settings
    • Delete History - allows you to clear your browsing and /or downloading history
    • Update - checks for toolbar updates
    • Help – allows you to access the toolbar's Help file, contact Technical Support, or view the toolbar's properties
  • AVG Secure Search Box – a convenient and safe way to search the web
    • enables you to search for a word or phrase using AVG Secure Search
    • search box lists your search history
    • all searches are analyzed using AVG Search-Shield protection
  • Page Status Indicator – Using AVG LinkScanner® technology, this indicator will show you the safety of the current web page in your browser.
  • Email Notification – Provides you with convenient access to your Gmail, Yahoo!, Hotmail, and other web email clients. Open your mail, check for new mail or configure different accounts right from this button.
  • Shortcut Buttons (Optional) – allows users to add buttons that launch MS Windows applications such as Calculator, Media Player and more. Users with Skype installed can also add a shortcut button to launch the application.
  • AVG News Button (Optional) – Provides RSS news feed of AVG current events, including product announcements, awards, and industry news.
  • General News Button (Optional) – Provides RSS news feeds for Headlines, World events, home, business, science and technology and sports.
  • Weather Button (Optional) – allows you to track weather conditions and forecasts for their favorite city
  • Facebook Button (Optional) – Convenient access to your Facebook account including links to common tasks, message alerts, status updates, friend requests, etc
  • PC Support - Receive expert technical support around the clock for your PC, software, web-enabled devices, and home or work networks. System tuneups, virus/malware removal, and Internet optimization also available.

AVG Active Surf-Shield

Our unique Surf-Shield protection blocks harmful content from being displayed on your screen and prevents it from being downloaded to your computer. Enabling this feature will protect you from clicking on a dangerous link or entering a potentially harmful URL into your browser. Should you encounter a malicious site, a screen such as the one below will appear.

A link to the flagged site will appear on your screen should you still wish to visit, though we strongly recommend you refrain from doing so.

AVG Search-Shield

AVG Search-Shield evaluates all search results returned from popular search engines like Yahoo!, Google and Bing. Potentially harmful links are flagged by the AVG Security Toolbar, warning unsuspecting users before they accidentally click on them. A rotating AVG icon and question mark will appear next to the link being evaluated, except for those results found through AVG Secure Search. One of the following icons will appear when the evaluation is complete:

The linked page is safe. The linked page is safe.
The linked page contains no threats but is somewhat suspicious The linked page contains no threats but is somewhat suspicious (questionable in origin or motive, therefore not recommended for e-shopping etc.).
The linked page might be safe, but contains links to dangerous pages The linked page might be safe, but contains links to dangerous pages; is suspected of questionable coding, though shows no immediate threats at the moment.
The linked page contains active threats The linked page contains active threats; access to this page will be blocked.
The linked page is not accessible and could not be scanned The linked page is not accessible and could not be scanned.

Please note that when using AVG Secure Search, only those links suspected of being dangerous will be marked. All unmarked links on AVG Secure Search results pages have been checked and are perfectly safe.

You can see further details of a given link by hovering over its individual rating:

Further information includes additional details of the perceived threat, as well as the link's IP address.

Page Status Indicator

The Page Status indicator uses AVG LinkScanner® technology to show you how safe the current page is loaded in your browser. Very similar to AVG's Search-Shield, the page status indicator will provide you a color coded status of the page:

Current page in the browser is safe Current page in the browser is safe
Current page in the browser contains no threats but is somewhat suspicious Current page in the browser contains no threats but is somewhat suspicious (questionable in origin or motive, therefore not recommended for e-shopping etc.)
Current page might be safe, but contains links to dangerous pages Current page might be safe, but contains links to dangerous pages; is suspected of questionable coding, though shows no immediate threats at the moment
Current page is not accessible and could not be scanned Current page is not accessible and could not be scanned

Note: A Red Page Status indicator will not be shown. If a page is dangerous, AVG LinkScanner® will always block these pages.

You may also click on the Page Status Indicator for more information on the current page as well as see how many AVG LinkScanner™ icons have been shown since you installed the AVG Toolbar.

Page Status Indicator

At the bottom of the window is a link to clear the statistics which will reset all counts of AVG icons back to zero. This window can be closed by clicking the “x” in the upper right corner.

Email Notification Feature

By default, the Email Button appears on the AVG Toolbar. Clicking on the button reveals the following menu:

Email Button

Open email account – Clicking this item will open your selected web email client within the browser.

Check for new e-mails – Clicking this item will immediately check for new mail within your web mail client and display a notification if new mail is found.

Configure email account – Clicking this item will open the following dialog that will allow you to setup your web email client so it can be recognized by the AVG toolbar. Options to select the type of web mail account, entering email address/password, and notification options are all available on this window.

Configure email account

Toolbar Options

The AVG Security Toolbar allows you to customize your settings. Click on the arrow next to the AVG logo to access the drop-down menu and click on “Options”.

AVG Security Toolbar

The options dialog box is divided into five sections: General, Useful Buttons, Security and Advanced Options.

The General section allows you to choose which buttons are visible or remain hidden on the AVG Security Toolbar. All buttons are made visible upon installation, but you can hide a particular button by simply un-checking the corresponding box. Likewise, checking a box will make the relevant button visible on the Toolbar.

Useful Buttons

The Useful Buttons section provides the option to add a shortcut button to the AVG Toolbar for popular Windows applications, giving you quick access right from your browser.

The Skype shortcut option will only be displayed if Skype is installed on your PC. If enabled, a Skype button will be added to the toolbar allowing easy access to Skype.

Security Options

The Security section allows the user to customize:

AVG Browser Security – This section allows you to customize the AVG LinkScanner® settings. The AVG Search-Shield and AVG Surf-Shield features are automatically enabled and can be disabled by un-checking the appropriate box.

Ratings - This section allows you to customize which types of ratings appear on the search results pages that are returned when you perform a search. All ratings are made visible initially, but you can hide a particular rating by un-checking the box representing the rating you’d like to remove. Likewise, checking a box next to a rating you’d like to see will make it visible on all future search results pages.

Note: the "Safe" or green rating will not be displayed on search results pages generated from AVG Secure Search.

Advanced Options

The Advanced Options tab provides the user with the following options:

Default Search Engine - The dropdown display provides a way to change or set the default search provider used for all searches done in the browser.

Address Bar Search - Checking this option will set the search engine used for Address Bar searches to the default search engine.

Search on New Tabs - By checking this option a search box using the default search provider will appear on any new tabs launched in the browser.

Navigation Error - Assists you by displaying an enhanced error page that provides suggestions and search capabilities in the case of a missing or non-existent web page. If you mistype an address, or try to visit a non-existent webpage, AVG will redirect you to a page containing suggestions as to what you might have been looking for. Simply check/uncheck the box “Let AVG make suggestions on browser navigation errors (404/DNS)” to enable/disable this function.

Default Search Engine Protection - Checking this option will prevent other applications from being able to change the default search provider setting that you selected.

Toolbar Re-display - This option reminds you on a weekly basis that you have hidden the AVG Toolbar. Simply uncheck the box if you do not wish to be reminded.

How to Remove the AVG Security Toolbar

Here's what to do if you'd like to remove the AVG Security Toolbar:

Disabling the toolbar in Internet Explorer

  • Click on the [X] button to the right of the AVG icon

Disabling the toolbar in Internet Explorer

  • Choose the appropriate option to complete toolbar removal

Toolbar removal option

Disabling the toolbar in Firefox

  • Select Add-ons from the Tools menu

Toolbar removal option

  • Locate the AVG Security Toolbar under Extensions and select the [Disable] button

Toolbar removal option

Uninstalling the toolbar

  • Locate the AVG folder and the Uninstall option on your computer
  • Initiate the uninstall process by double-clicking the Uninstall executable file
  • Choose No when asked if you want to keep the AVG Security Toolbar after uninstall to complete the process
  • The toolbar is now uninstalled

Toolbar Policies

Here are the legal documents related to the AVG Security Toolbar: