How to disable AVG 8.5 temporarily

FAQ » Technical FAQ » AVG 8.5 » Computer Protection » General Settings, User Interface and Virus Vault » How to disable AVG 8.5 temporarily

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The AVG software protects your computer on multiple levels. In case you need to disable AVG, please consider which part of the protection you need to switch off. The AVG parts and their purpose are:

  • AVG Resident Shield
    The Resident Shield is the main component protecting you from viruses. It scans accessed files and if a virus is found, the access to the file is blocked. This applies to executing infected programs, as well as to opening of infected documents or any other files.
    Disabling of the Resident Shield is sometimes recommended before installation of a new software or drivers, since it can prevent conflicts that would otherwise occur during their installation. This however applies only to limited number of specific programs and drivers, and there is no general reason why AVG Resident Shield should interfere with an installation of any application.
    To disable the Resident Shield, please:
    • open AVG User Interface
    • double-click on the Resident Shield
    • un-tick the option "Resident Shield active"
    • save the changes
    Please do not forget to activate the Resident Shield again once you performed the tasks requiring its deactivation.
  • AVG Firewall
    The Firewall component is designed to control and filter network traffic based on a set of rules. You might need to disable the Firewall while troubleshooting connection problems, or to install some network-related application. Please bear in mind that installation of some applications with function similar to that of AVG Firewall may result in conflict and malfunction of one or both programs/components.
    To disable the AVG Firewall, please:
    • open AVG User Interface
    • double-click on the Firewall
    • select "Firewall disabled"
    • save the changes
    Please remember to enable the Firewall again once the reason for its disabling is over.
  • AVG E-mail Scanner
    The AVG E-mail Scanner may affect your sending/receiving of e-mails, since it is designed to scan the messages and needs to access them in some way. The way of accessing the messages depends on your e-mail client, but only the Personal E-mail Scanner plugin can interfere with the communication between your computer and the e-mail server.
    To disable the Personal E-mail Scanner (if it is installed), please:
    • open AVG User Interface
    • in menu "Tools" select "Advanced settings"
    • go to E-mail Scanner - Servers - POP3, and click on the POP3 server (usually AutoPOP3:10110)
    • un-tick the option "Activate this server and use it for receiving e-mails"
    • repeat the same for SMTP server
    Please enable the servers that were enabled originally again when possible.
  • AVG Online Shield
    The AVG Online Shield component checks HTTP and PROXY communication, and scans files that are downloaded to the computer through the related ports/sockets. Additionally, it is able to scan files downloaded using ICQ, MSN and Yahoo! instant messengers.
    To disable the Online Shield, please:
    • open AVG User Interface
    • double-click on Online Shield
    • un-tick option "Web protection"
    • switch to tab "Instant messaging" and un-tick "Instant Messaging protection"
    The component should be enabled the same way when possible.

If you require any assistance on this or any other subject, please feel free to contact AVG Customer Services.

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