How to check status of AVG connection to Remote Administration

To check if an AVG client is connected to AVG Admin Server, please refer to AVG -> menu Help -> About AVG -> tab Version. On this tab, the AVG Remote Administration line is shown with the current status of the connection:

• AVG8 Admin client is connected - everything is OK.
• No changes are necessary on the client.
• AVG8 Admin is running - Remote administration is installed, but connection string is not filled in.
• The connection string can be entered in AVG -> menu Tools -> Advanced Settings -> section Remote Administration.
• AVG8 Admin client is connecting - Remote administration is installed, but it is not able to connect to the AVG Admin Server.
  
• please make sure that the connection string is correct in AVG -> menu Tools -> Advanced Settings -> section Remote Administration:
  Server: name or IP address of the server with AVG Admin Server (AVG Remote Administration).
  Port: 4158 by default, can be changed in AVG Admin Server Monitor -> Server settings.
  Login / Password: empty by default, can be changed in AVG Admin Server Monitor -> Server settings -> tab DataCenter.
  Port for incoming messages: 6051 by default.
  
• Component is not active - Remote administration is installed, but some files are corrupted.
• Please run the AVG installation file and select Repair installation.
• Row AVG Remote Adminisitration is not present - Remote administration component is not installed.
  
• Please run the AVG installation file and add the component Remote Control Communication Library.

It is also possible to actively test the connection to AVG Admin Server:

• Open AVG -> menu Tools -> Advanced Settings.
• Go to section Remote Administration.
• Click Test connection.
• Status of the connection will be shown. In case the connection fails, reason for the failure will be displayed.