4596 - How do I know if my AVG is set to automatic renewals?


A) Automatic renewals (Continuing Protection Service) can be set during the purchase in AVG Official Online Store.

If your AVG is set to automatic renewals, we will send you a notification to your registered email address 45 days before the current renewal date alerting you that your account is about to renew. We will bill your payment card for the renewal fee 15 days prior to the renewal date.

B) AVG subscription products (AVG LiveKiveTM, AVG Family Safety®) are set to auto-renew when purchased in the AVG Official Online Store. You will be informed about the renewal 30 days in advance and the renewal fee will be charged about 2 days prior to the current expiration date.

You can cancel automatic renewals as described in the FAQ 4669.