I've been on hold for more than 20 min. I cannot get my password and I'm sick and tired of all the password c**p. I can't even uninstall the disfunctional besecure service. This has been a problem it never sends the email to me. I'm tired of it blocking innocent websites for whatever reason. I'm tired of being on hold. I'm in physical pain from holding my phone up to my ear for so long. As soon as someone gives me my password, I'm uninstalling this garbage and finding better easier to use software. By the way I hung up and I missed a deadline because of this c**p.