http://forums.avg.com/us-en/avg-forums?sec=theme&act=show&id=265 © 2012 AVG Technologies http://www.avg.com/stc/tpl/crp/img/logo/avg_rss_logo.gif http://www.avg.com/ 120 46 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229487#post_229487 @ noome6345 OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend [3:24pm Saturday afternoon] in Brno, Czech Rep.. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG RescueCD BIG AL 43 Sat, 25 May 2013 13:24:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229463#post_229463 Hi Dan, It's unfortunately not possible to upload files through the web. I have not any issue going to my devices online today. Could you please re-check whether the "Unable to connect to server..." issue still persists? Do you have any device registered already or not yet? Thanks. [signature] LiveKive _malchys_ Fri, 24 May 2013 13:59:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229462#post_229462 Hi Paul, I'd recommend you to Reset queue and configuration as described in section E) of this post. Let me know if this works for you. Thanks. [signature] LiveKive _malchys_ Fri, 24 May 2013 13:54:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229461#post_229461 Hi SteavePark, Size of the data part should be changing... mine is for example 2.62MB and cache is on 5.57MB at the moment (I've checked it with my colleague and his data are at 8.01MB). You may try clearing cache and data to see whether they are changing through the time. It doesn't look like cloud scan neither. AVG for Android does not have any cloud scanning feature... however I just might have got you wrong. Could you describe in more details what you've meant? Thanks. [signature ... AVG Mobilation _malchys_ Fri, 24 May 2013 13:50:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229448#post_229448 Hi, I tried to boot the RescueCD from a usb and it returned "Configuration file not found." What am I doing wrong? Thanks AVG RescueCD noome6345 Fri, 24 May 2013 05:12:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229446#post_229446 Hello Elohir and Rigby, I just want to thank you for your helpful responses. Regards, Robert333. AVG RescueCD Robert333 Fri, 24 May 2013 01:14:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229441#post_229441 Hi, Having used the AVG rescueCD dated 22-11-2012 (with database updates) for some months, I decided to burn and use the new AVG rescueCD dated 16-05-2012. The new rescue CD starts to boot but halts almost immediately at "ISOLINUX 5.01 2013-01-28 ETCD" with a flashing cursor at the end. I am running XP pro SP3 on a Dell Precision 670 dual Xeon 4GB RAM. Just out of interest I tried the new RescueCD on an old Compaq P3 and it ran fine. Could this be a Linux / Hardware issue on the Dell, and if so ... AVG RescueCD Confused1357 Thu, 23 May 2013 21:05:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229433#post_229433 OK Dimandas, No probs.. Pleased to see that you appear to be now sorted. Thanks for returning to the forum & posting. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Mobilation BIG AL 43 Thu, 23 May 2013 17:27:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229403#post_229403 Hi, for update from directory on usb follow these steps: -go to http://free.avg.com/ww-en/download-update via web browser and download file described as "Virus definitions." - put it to the usb (create special directory for this file e.g. iavi) and boot to arl - select update -> offline -> usb device -> iavi directory -> update regards, ER AVG RescueCD Rigby Wed, 22 May 2013 15:02:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229378#post_229378 Hello Robert, You can place the update file on your USB flash drive in a folder having any name. Then, once RescueCD has been launched, you should choose Offline update and point to that particular folder for the update to start. Hope this helps. Elrohir AVG RescueCD Elrohir Tue, 21 May 2013 22:42:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229366#post_229366 _malchys_, I installed AVG and the problem disappeared. Now everything is blocked as it should. Version AVG 3.2.2.179492 AVG Mobilation Dimandas Tue, 21 May 2013 17:16:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229365#post_229365 Hello Rizos39, It may be that the following may assist you: http://malwaretips.com/Thread-How-to-fix-no-bootable-device-%E2%80%93-insert-boot-disk-and-press-any-key I hope this helps. Regards, Robert333 AVG RescueCD Robert333 Tue, 21 May 2013 16:40:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229338#post_229338 Hello, I have the AVG Rescue CD running off a bootable USB Flash Drive. As downloaded, the AVG Rescue has virus definitions dated in 2012. I would like to know the path where to place the AVG definition update .bin file. I need AVG Rescue to be able to access that update file while it is working on my Flash Drive. AVG Rescue has an option for accessing definition updates but I need to know where to put the .bin update file so that I can have AVG Rescue successfully access that update ... AVG RescueCD Robert333 Tue, 21 May 2013 00:49:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229325#post_229325 Is there web access to uploaded files for LiveKive? I logged in online, and on the "dashboard" where the left hand side has Summary, Devices, etc., I click on Devices and just keep getting "Unable to connect to server..." I entered my password for the passphrase. LiveKive Dan_Bright Mon, 20 May 2013 16:29:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229314#post_229314 Data size is always same... Is that true? But data size is always 6.12MB. Does not use network when scanning. It doesn't look like cloud scan neither. AVG doesn't make me feel safe. I think maybe the reason why is that database has updated very very little bit. What's the truth? AVG Mobilation SteavePark Mon, 20 May 2013 08:40:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229212#post_229212 Hi, I had a situation where livekive got stuck for two days on one 11kb file. I did some googling and it was recommended to uninstall and reinstall the software. This I have done, logged in with my email and password, selected my existing device and now it has sat on Syndication Process:Step 3 of 10 - Current activity: Getting list of download items from server for about 24 hours. I am wondering if there is a way around it? Worst case scenario I guess I need to delete the device from ... LiveKive Twosheds1 Fri, 17 May 2013 08:13:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229134#post_229134 Hello, Sorry if this should be in some other forum. I am trying to update the virus definitions on a bootable USB to try and clear the AFP Ucash virus. I have Created the USB and have copied u13iavi6323ew.bin to a folder on the USB called Virus_May_14. From the main menu, I select Update/Offline and then toggle to the USB /mnt/sdb1 and select it & press enter, but in the Directory Selection page, I see that the /mnt/sda2 volume has been selected (my PC hard drive?) rather than the one that ... AVG RescueCD Rigby Wed, 15 May 2013 13:53:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229084#post_229084 Hello, Sorry if this should be in some other forum. I am trying to update the virus definitions on a bootable USB to try and clear the AFP Ucash virus. I have Created the USB and have copied u13iavi6323ew.bin to a folder on the USB called Virus_May_14. From the main menu, I select Update/Offline and then toggle to the USB /mnt/sdb1 and select it & press enter, but in the Directory Selection page, I see that the /mnt/sda2 volume has been selected (my PC hard drive?) rather than the one that ... AVG RescueCD Christo21 Tue, 14 May 2013 13:54:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229082#post_229082 Ahh :/ So sad to hear this :/ Ok... Thanks a lot for your response! :) Best regards, =Andrey AVG Mobilation andy-ru Tue, 14 May 2013 12:40:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229080#post_229080 Hi andy-ru, I'm sorry to hear this because there is unfortunately no way how to revert this. Device is removed for good or till new registration (but this is not the case). Thanks. [signature] AVG Mobilation _malchys_ Tue, 14 May 2013 12:25:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229079#post_229079 Hi SteavePark, Updates are still running in the background but displayed database version number is not changing due to the bug. Devs are already working on a fix. Thanks [signature] AVG Mobilation _malchys_ Tue, 14 May 2013 12:21:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229067#post_229067 Free version update service stopped?.. I'm using AVG antivirus free version for android. I run update menu everyday. But database version is always 96657730. Database version is always same within for two weeks ago. Is the database update service stopped for free version? AVG Mobilation SteavePark Tue, 14 May 2013 08:49:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229049#post_229049 Hello! I have the problem :) And I need your help :) 1. I had installed and configured AVG Antivirus Free for Android some months ago. 2. I had activate 'Anti-Theft' for my google account (Mail: "If your operator is not specified in the list you can still send a text message to your phone with the exact phrase:'FindMyPhone 73B38537E8'") 3. I had lost my phone 3 May 2013. 4. My phone had switched off (internet is not available from that moment). 5. I had stress... and had loggin ... AVG Mobilation andy-ru Mon, 13 May 2013 16:53:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228930#post_228930 Hi Dan, I dont see any number anything like that. Under Protection - Update Now, mine says "version 3.2.1.179161" The 3.2.1 matches the Google Play store version - is the 179161 the virus DB version, or something like an app build number, or ??? The 3.2.1 is the application build and the following number is Virus Database version. The Virus Database version may vary due to this issue. Thanks [signature] AVG Mobilation _malchys_ Fri, 10 May 2013 13:52:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228923#post_228923 Hi Injifakios, Note that your device has to be turned on to be able to receive Shout command. Your device is not working/connected to the mobile network when turned off. There is unfortunately no way how to send any command to device which is not powered on. Thanks. [signature] AVG Mobilation _malchys_ Fri, 10 May 2013 09:48:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228900#post_228900 please need help the scream my mobile option of AVG is not working while the mobile is turned off, which turns this option useless. is this true or am I doing something wrong??? AVG Mobilation Injifakios Thu, 09 May 2013 21:38:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228790#post_228790 followup to AVG not updated.. A) The answer given does not make me feel very safe, and B) the original post said "AVG for Android ... has remained on 82090669." I dont see any number anything like that. Under Protection - Update Now, mine says "version 3.2.1.179161" The 3.2.1 matches the Google Play store version - is the 179161 the virus DB version, or something like an app build number, or ??? if it's not the virus DB version - is that visible somewhere? Dan AVG Mobilation dkronsta Mon, 06 May 2013 21:20:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228679#post_228679 Thank you Dimandas, I think this is what developers needed. I've passed it to them. We will keep you informed with further information. [signature] AVG Mobilation _malchys_ Fri, 03 May 2013 09:56:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228660#post_228660 _malchys_, Program for SMS views called "Сообщения" (screenshot 1). I'm not sure that you understood correctly but I hope this is what you need (screenshot 2). AVG Mobilation Dimandas Thu, 02 May 2013 16:18:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228652#post_228652 Hi Dimandas, We are sorry for such prolonged communication. I've discussed it with responsible person today and developers would like to ask you for the name of SMS application (native or 3rd party) you are using as well as screenshot showing the SMS's listed in the SMS app you use. If you block the call of a man in AVG and at the same time put there "to move in silent mode" . Then when you remove the check mark, if you call the man a phone switches to the "no sound". Sometimes when that person ... AVG Mobilation _malchys_ Thu, 02 May 2013 13:52:00 +0000