http://forums.avg.com/us-en/avg-forums?sec=theme&act=show&id=252 © 2012 AVG Technologies http://www.avg.com/stc/tpl/crp/img/logo/avg_rss_logo.gif http://www.avg.com/ 120 46 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229164#post_229164 Hi SilvSalv, Sent to you login address as requested. Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Admin DavidPhillips Thu, 16 May 2013 08:50:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229143#post_229143 Unattended uninstall script.. Hi, I am uninstalling AVG 2012 on approx 100 machines and using the network installer is just too painful. It simply doesn't do anything on majority of machines. May I please get a script too. Thank you Silvio AVG Admin SilvSalv Wed, 15 May 2013 23:28:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229095#post_229095 Hi PinpointRG, Sent to your loggin address as requested. Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Client DavidPhillips Tue, 14 May 2013 15:17:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229087#post_229087 We need the tool for AVG 2011. AVG Client PinpointRG Tue, 14 May 2013 14:11:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229068#post_229068 Hi termina, The AVG email scanner will not delete any emails, it will mark the mails as spam and modify the subject line by adding the word [SPAM]. If you don't have the Outlook plugin you can create a rule in Outlook to move anything with [SPAM] in the subject line into the junk folder. It is possible that by using something like intelligent message filter mails could be filtered at server level. Unfortunately this is not something that the AVG email scanner will do. Best Regards, ... AVG for servers DavidPhillips Tue, 14 May 2013 09:17:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229056#post_229056 I can't seem to find a way to have AVG auto-delete email over a certain spam score, nor can I find a way to move spam to junk folder without the outlook add-on. It seems a little ridiculous that an anti-spam product from 2013 can't do this... Anyone have any suggestions? I'd rather not have to make my users keep outlook open all the time just to avoid spam appearing in their inbox (say, for people who use their iPhones 99% of the time) Thanks AVG for servers termina Mon, 13 May 2013 20:01:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229037#post_229037 I called AVG tech support and was told a fix is being worked on, we have a few hundred users at my work and everyone who has IE hang then crash has safe search enabled and disabling it fixes the issue. next computer i see it happen too I will send you the log AVG Client Rickusmc Mon, 13 May 2013 13:08:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229022#post_229022 Hi Quintin777, Our developers are currently working on a resolution to this issue. It would appear that the error is indeed related to the creation of exceptions as this error message is generated when exceptions are either added or modified. If recreating the database did not resolve the issue, what happens if you reinstall AVG onto one of the clients using the removal tool to uninstall? Does the station now synchronize without error? Best Regards, David Phillips AVG Customer Services ... AVG Admin DavidPhillips Mon, 13 May 2013 08:53:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229018#post_229018 Hi Rickusmc, This isn't a known issue although we have seen one or two reports of this over the last few days. Please send us an output of msinfo32: http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=144057 Also does IE10 hang when it is launched or only when attempting to access any particular site? Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree ... AVG Client DavidPhillips Mon, 13 May 2013 08:43:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=229016#post_229016 Hi mreinhart, Sent to your login address as requested. Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Admin DavidPhillips Mon, 13 May 2013 08:36:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228954#post_228954 require script.. I too am in need of the script/uninstaller. AVG Admin mreinhart Fri, 10 May 2013 17:31:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228935#post_228935 is this a known issue where IE 10 will hang until you disable safe search ? AVG Client Rickusmc Fri, 10 May 2013 14:32:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228934#post_228934 If you have more than 2 folder exceptions you receive error when synchronizing. Synchronization of configuration failed (Cannot create a file when that file already exists). The only way to get back synchronization is to delete and re-create database or remove all exceptions and add back. Big deal since I have about 20 exceptions that need to be added. That did NOT work for me. I removed all my exceptions, still get the same sync error. Anyone have any ideas? Thanks! AVG Admin Quintin777 Fri, 10 May 2013 14:04:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228908#post_228908 Hi David, Hi James-Ang, The CloudCare console is webbased and can be accessed from any browser. There is also a app for IOS.There will be no additional charge for use of the console. Does the CloudCare console function as the like of the Admin Server for End-user? The video on the page shows that for Vendor/Reseller. I will pass on your feedback concerning the non-availability of AVG Admin for Linux. Thank you so much for understand the situation of SMB user and I do hope that a favorable ... AVG Admin James-Ang Fri, 10 May 2013 04:06:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228907#post_228907 Hi David Phillips, We are experiencing the same problem, in our case it is only occurring with machines that are running AVG 2013, any machine that is still running AVG 2012 will synchronize from AVG 2013 Admin Console just fine. You can query the Virus Vault etc on machines running AVG 2013. We have currently stopped upgrading machines to AVG 2013 until the issue is resolved as you cannot update the exception list etc unless you go to each machine. Example of console messages:- 0, 2013 ... AVG Admin NCR_Brett Fri, 10 May 2013 02:57:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228874#post_228874 Hi netpenthe, Unfortunately there is no public log you can view to check which messages have been marked. The best way to check such e-mails partially is to search through Exchange Management Console: - open “Exchange Management Console” - click on ”Toolbox” - go to ”Mail flow tools” section and double click the ”Message Tracking” - click the ”Go to Welcome screen” link Message Tracking Parameters: - click the checkbox next to ”Subject” and enter “spam” string (without quotes ... AVG for servers DavidPhillips Thu, 09 May 2013 08:17:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228873#post_228873 Hi James-Ang, The CloudCare console is webbased and can be accessed from any browser. There is also a app for IOS.There will be no additional charge for use of the console. I will pass on your feedback concerning the non-availability of AVG Admin for Linux. AVG 2013 for Linux has been released. The main change is that there is now only a free version, however, we have removed all limitations on licensing so it can be used in a corporate environment. Further information can be found ... AVG Admin DavidPhillips Thu, 09 May 2013 08:02:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228870#post_228870 Hi dskim, Scans will always have some impact although this should be minimal. Could you give us some additional information about this issue? Please send us an output of msinfo32 from one of the machines: http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=144057 Also could you get us the AVG logfiles: http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=168173 Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community ... AVG Client DavidPhillips Thu, 09 May 2013 07:15:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228864#post_228864 Hi Michael, It shouldn't make any difference cost wise, the Windows based console can be installed onto any Windows based operating system from XP onwards. For machines that are outside the domain, users usually use the external IP address of the machine hosting the admin console and forward ports. I'm not bias against Windows-based machine but it's much more dangerous to use a normal Windows XP just to host AVG Admin with an external IP even with Port forwarding. Furthermore, it's a waste ... AVG Admin James-Ang Thu, 09 May 2013 04:03:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228856#post_228856 Despite the fact that all scans are set to "Low" priority, the running scans slow down user's computers to the point where they are barely useable. The behavior is the same when priority is set to "User Sensitive". The computers in question are no more than 2 years old, so the overall speed of the computer isn't the issue here. I'm not sure what else to do. All computers are running Windows 7 (a mix of 32 and 64 bit). AVG Client dskim Wed, 08 May 2013 20:34:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228829#post_228829 Hi ServNet_Dan, Could you let me know the version of AVG that you are using? The tool is different depending upon the version of AVG installed. This is one of the reasons why it isn't publicly available. Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Client DavidPhillips Wed, 08 May 2013 07:18:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228828#post_228828 Hi csyner4, Sent to your login address as requested. Best Regards David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Admin DavidPhillips Wed, 08 May 2013 07:14:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228816#post_228816 Could we please get the set lic program as well? Why isn't this publicly available? AVG Client ServNet_Dan Tue, 07 May 2013 20:43:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228807#post_228807 Good morning. Could I also be sent the uninstall script. I am with a company that was bought out and wants to use there own AV. Currently have 2013 with Admin Console Thank you. AVG Admin csyner4 Tue, 07 May 2013 14:30:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228796#post_228796 Hi argo101, Unfortunately it isn't possible to automatically upgrade AVG in the way that you suggest using the admin console, however, it could be quite easily done by running an installation script through a group policy. You can create a script using the network installer wizard (Tools>Run Network Installer Wizard). David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http: ... AVG Admin DavidPhillips Tue, 07 May 2013 09:12:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228795#post_228795 Hi Lucone, Please accept our apologies for any inconvenience caused by this issue. We will require some additional information in order to determine the cause of this problem. A) Is there an AVG test running at the time the issue is apparent? -Open the AVG Program and check whether there is a running test displayed in the left part of the window. B) During which activities do you observe the symptoms (going through your files, browsing the Internet, etc.)? C) Does disabling some ... AVG Client DavidPhillips Tue, 07 May 2013 09:03:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228794#post_228794 Hi Clockstop, Sent to your login address as requested. The 2013 removal tool will remove all versions of AVG so there should not be any need to have different scripts for different versions. Best Regards, David Phillips AVG Customer Services http://www.avg.com Join the AVG community! http://www.facebook.com/AVGFree http://www.twitter.com/avgfree http://www.youtube.com/officialavg AVG Admin DavidPhillips Tue, 07 May 2013 08:44:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228793#post_228793 I have the paid version of AVG 2013 for Servers. I can see my AVG has detected 600 SPAM messages since installing AVG 2013 for Exchange yesterday. I really need to be able to view these SPAM messages to make sure it is not marking false positives. Is there anyway for me to do this across all mailboxes on the server? Either view them individually or a log file. Does AVG allow you to forward/bcc all SPAM messages to someone (i.e. the admin) ? If AVG doesn't do this but it is possible ... AVG for servers netpenthe Tue, 07 May 2013 01:53:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228780#post_228780 @ Lucone OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support please bear in mind that today is actually a public holiday in the UK.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Client BIG AL 43 Mon, 06 May 2013 14:39:00 +0000 http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=228778#post_228778 @ argo101 OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support please bear in mind that today is actually a public holiday in the UK.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Admin BIG AL 43 Mon, 06 May 2013 14:34:00 +0000