AVG Anti-Virus Simplifies Internet Security for Illinois School
Director of technology at Midwestern high school cites unobtrusive operation and worry-free customer service as key decision drivers
Newton, NC - November 20 2008- The pre-sales support team at AVG Anti-Virus came to the rescue of O’Fallon Township High School in O’Fallon, Illinois when the school needed to renew and upgrade their AVG Internet Security Business Edition licenses, and found their existing supplier had gone out of business.
Dwight Espenschied, director of technology for the school for the past 13 years, had used AVG Anti-Virus to protect the school’s 20 servers and 725 workstations for many years. The prospect of out-dated protection on a network full of teenagers downloading who-knows-what from the Internet was not something he wanted to even think about. So, he immediately began a search for a new supplier. Turns out, he didn’t have to look far.
He quickly discovered that AVG had an entire division dedicated to Education, and was impressed right off the bat with what he saw.
"I needed a vendor who understands the particular requirements of educational environments and could provide the necessary level of service and budgetary flexibility. I also like to get to know a bit about who I’m buying from, so I really liked the fact that I could pick up the phone and talk to a live human at AVG. After we talked for a while, it was clear they had been around for a long time and knew what they were doing when it came to security for educational institutions, so I decided then and there I wanted to do business with them."
AVG provides free and unlimited pre- and post-sales support to its Education customers.
Espenschied was also pleased with AVG’s flexibility during the purchasing process, which only served as further confirmation that he’d made the right choice.
"Unlike many vendors I’ve done business with, particularly those who only take online orders, AVG was flexible in processing our order. I was able to renew our licenses using a purchase order, which made it a quick and easy process for everyone involved. Plus it’s always good to know that free expert technical support is just a toll-free call away".
The Road to AVG
Although O’Fallon Township High School has used AVG Anti-Virus products for several years, the road to finding their ideal security software was not a painless one. He recalled what led him to AVG Anti-Virus:
"first foray into virus protection was McAfee. Then we tried Norton. But both were rather harder to use and manage than made sense for our environment. For example, Norton kind of gets in the system everywhere – it’s almost impossible to fully uninstall it – while McAfee slowed things down to a crawl. I was at my wits end with these products and decided to see what else was out there. That’s when I came across AVG Anti-Virus and tried it out."
Espenschied has not looked back. "I like AVG Anti-Virus better than the ‘big name’ brands because it is faster and more affordable,” he said. “Plus, I’ve never had an infected machine AVG Anti-Virus couldn’t clean up quickly and efficiently. AVG Anti-Virus lets our students, staff, and faculty use the network productively without getting in the way. No-one even knows it’s there – it just does the job it is supposed to do."
Espenschied is so pleased with AVG Anti-Virus that he uses AVG Free Edition on his personal home computer and recommends it to friends
"Because I’m in technology, friends and family who are less tech-savvy are always coming to me with ‘my computer at home is doing this and that’", he said. "All I need to do is tell them to go to Google and type in AVG Free Edition. Once they try it, their problems disappear, and they fall in love with it. What’s not to love? It’s free, it does the job, and it stays out of the way"
AVG is a global security software maker protecting more than 110 million consumers and small businesses in 170 countries from the ever-growing incidence of web threats, viruses, spam, cyber-scams and hackers on the Internet. AVG has nearly two decades of experience in combating cyber crime and one of the most advanced laboratories for detecting, pre-empting and combating Web-borne threats from around the world. Its free, downloadable software allows novice users to have basic anti-virus protection and then easily upgrade to greater levels of safety and defense when they are ready. AVG has nearly 6,000 resellers, partners and distributors globally including Amazon.com, CNET, Cisco, Ingram Micro, Play.com, Walmart, and Yahoo!.
AVG protects more than 1 million machines in schools across the globe. The AVG for Education division offers exclusive discounts and pricing for Education institutions as well as free and unlimited support to all AVG Education customers. For more information, visit www.avg.com.