Oregon Private School Gives an A+ to AVG Anti-Virus

"The IT guy" is relieved to finally find virus protection that makes the grade

Newton, NC - DATE – Although Joe Bell modestly refers to himself as “just the IT guy” for De La Salle North Catholic High School in Portland, Oregon, the school relies heavily on his expertise to keep its network humming along. But Bell would be the first to admit it’s not easy; he’s always juggling projects and trying to find the time to get to them all.

An important part of his job is ensuring that the 80 workstations and 10 servers under his care stay virus-free for the over 300 students, faculty, and staff that use the networks every day. Over the course of the five years Bell has worked at the school, he has tried three different anti-virus software programs.

"Like many people, I tried the 'big name' products first," said Bell. "But with both McAfee and Norton, the virus scans would run during the school day and students would complain that their computers were running slow. That was simply not acceptable. I needed a product that would run scans at designated times and still keep the computers running at an acceptable speed."

For Bell, neither of those products made the grade. So he embarked on extensive research to identify a solution that provided robust security and was easy to manage, but that didn’t use up a lot of processing power and slow down users’ work activities.

"Before I went with AVG Anti-Virus, I did a ton of research," recalled Bell. "AVG Anti-Virus looked to have such a low CPU usage that I didn’t believe students would notice when I did the scans. AVG Anti-Virus even had a central administrative console, so I could control everything from my computer and oversee all of my workstations at once. Plus, there were a ton of positive reviews on the product line.

AVG Customer Service - Going the Extra Mile for Education

After making the decision to go with AVG Anti-Virus, Bell then started searching for good deals on price. He needed to look no further than the AVG website dedicated solely to Education.

AVG Anti-Virus offers exclusive discounts for Education and even provides free and unlimited US-based support, but Bell also wanted to test the company’s customer service before making a final decision.

He called the pre-sales support team and was impressed with their responsiveness and product knowledge, so he decided to go ahead with the purchase.

"I usually dread switching to another program," Bell said. "In years past, I have bought software, only to have the supplier tell me ‘Thanks, have a nice day; go figure it out.’ But this time, it was different. I called and AVG’s team for Education and they were able to walk me through each step to get things installed the correct way.

"AVG’s customer service team went the extra mile," Bell said. “And it was the first time I didn’t have a headache after dealing with a software purchase."

AVG keeps the network clean

Bell went ahead and installed AVG Anti-Virus on his network using the central administration capability and has not looked back since.

"Since switching to AVG Anti-Virus, I can manage the entire network from a single computer and run the daily virus scan at night," Bell enthused. "And I don’t have to worry if the software has to make an extra scan during the day because it has such a small footprint that no-one notices it."

Not only did AVG Anti-Virus out-perform other brands of anti-virus software, it also addressed one of school’s major security concerns: the possibility of viruses infecting the network as a result of students plugging in thumb drives they bring from home.

"The kids have to use the Internet and USB drives for school, but with the old software’s lack of protection, the risks involved almost outweighed the benefits," Bell noted. "Computer viruses, worms, and other security threats were always being transferred during what were thought to be harmless file sharing activities. But now, AVG Anti-Virus takes care of it all and is there for any questions I might have. It was definitely ‘third time lucky’ when I discovered AVG Anti-Virus - I gave it an A+."

About AVG:

AVG is a global security software maker protecting more than 110 million consumers and small businesses in 170 countries from the ever-growing incidence of web threats, viruses, spam, cyber-scams and hackers on the Internet. AVG has nearly two decades of experience in combating cyber crime and one of the most advanced laboratories for detecting, pre-empting and combating Web-borne threats from around the world. Its free, downloadable software allows novice users to have basic anti-virus protection and then easily upgrade to greater levels of safety and defense when they are ready. AVG has nearly 6,000 resellers, partners and distributors globally including Amazon.com, CNET, Cisco, Ingram Micro, Play.com, Walmart, and Yahoo!.

AVG protects more than 1 million machines in schools across the globe. The AVG for Education division offers exclusive discounts and pricing for Education institutions as well as free and unlimited support to all AVG Education customers. For more information, visit www.avg.com.