http://forums.avg.com/in-en/avg-forums?sec=theme&act=show&id=70 © 2012 AVG Technologies http://www.avg.com/stc/tpl/crp/img/logo/avg_rss_logo.gif http://www.avg.com/ 120 46 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229272#post_229272 @ Los608 Please follow Pokornyz's post #228013 above. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support Virus Removal, Tools for Removing BIG AL 43 Sat, 18 May 2013 11:32:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229263#post_229263 Can't get rid of mine.. I actually ran a scan and the threat didn't come up, but when I restarted my computer I got an AVG detection. Object name c:\$Recycle.Bin\S-1-5-21-2973782355-2947999340-267212434-1001\$ab3968043088abdaa3e426784da8e3a4 Process name: C:\Windows\explorer.exe Process ID: 3116 Virus Removal, Tools for Removing Los608 Fri, 17 May 2013 21:53:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229232#post_229232 Hello bungholeo, I just checked your account in our system and auto renewal is already disabled. Thank you [signature] Registration and License issues Pokornyz Fri, 17 May 2013 13:00:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229231#post_229231 Hello karhar, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Fri, 17 May 2013 12:38:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229230#post_229230 Hello woodcutter_39, Unfortunately I am not able to find email address used during registration on this forum connected to any AVG Internet Security license. If you still need my assistance please provide us with some identification. Thank you [signature] Registration and License issues Pokornyz Fri, 17 May 2013 12:35:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229226#post_229226 Hello, I'm having a problem with a trojan called PSW.Generic11.PWD, located in c:\Windows\SysWOW64\yrqjnxojh.exe AVG keeps detecting this file (every few seconds) but it's not able to remove it, because it looks like it's duplicating itself... is there any way i can try to remove it before reformatting? Windows version: Windows 7 AVG version: 2013.0.3336 Virus Database:3162/6330 I'll attach the AVG, gmer and msinfo scan reports. Thank you in advance for your reply. Virus Removal, Tools for Removing IreneKS Fri, 17 May 2013 11:33:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229225#post_229225 Hello oldfart80, If you increase your license to 3 it will cost you 10$, but all 3 licenses will expire Oct/13. Thank you [signature] Registration and License issues Pokornyz Fri, 17 May 2013 11:28:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229224#post_229224 Hello micnew, I just checked your account in our system and auto renewal of AVG PC TuneUp is already disabled. Thank you [signature] Registration and License issues Pokornyz Fri, 17 May 2013 11:21:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229216#post_229216 Hello Silver_100, Autorenewal service has been disabled in your account. It would also be nice to have a partial refund since I have had the product for less than 3 months. Unfortunately we offer 30 Day Limited Money Back Guarantee. Thank you [signature] Registration and License issues Pokornyz Fri, 17 May 2013 08:40:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229209#post_229209 Reply.. Thank You for sharing nice information with other it will help people for protecting system from the virus and malware attacks. Virus Removal, Tools for Removing edwardsmithnice Fri, 17 May 2013 07:26:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229208#post_229208 Reply.. Try McAfee for removing virus from your system. If you have facing some problem by using this antivirus you can also make a contact with " McAfee Support team at any time. Virus Removal, Tools for Removing edwardsmithnice Fri, 17 May 2013 07:20:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229206#post_229206 Want to get away from you official information about the license agreement, and the spread of legitimate anti-virus product AVG Internet Security for a period of 5 years, 145,000 workstations with key 8MEN-RGM33-K474L-6FGRR-8RR7K-UEMBR. The company distributes products Rembyttehnika Chelyabinsk not giving documents for this product, we wish to check whether the key belongs to the software product of the company, who had the right to distribute it to its network in Ugorsk? If she does not have the ... Registration and License issues andreytsimbal Fri, 17 May 2013 05:46:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229185#post_229185 Hello busterina, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 12:49:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229183#post_229183 Hello Adeeglennie, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 12:11:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229182#post_229182 Thanks for the help chaps! I will try and replace the PSAPI.DLL file and see what happens.. Virus Removal, Tools for Removing JonTribe Thu, 16 May 2013 12:06:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229177#post_229177 Hello Mrjack111, For help on your issue please try refer to following article: How To Recover A Repeatedly Rebooting System After An Infection Has Been Removed Thank you [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 10:05:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229175#post_229175 Hello TamilGuru, In order to better understand what you need, please provide us with the whole description of your issue. Thank you [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 09:59:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229174#post_229174 Hello JonTribe, For help on your issue please replace/rename C:\Windows\syswow64\PSAPI.DLL according to following article: How To Replace A System File Thank you [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 09:49:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229173#post_229173 Hello daysfan, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 09:41:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229167#post_229167 Hello haleyesttq2ky, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 09:17:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229166#post_229166 Hello jimpayne, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 09:13:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229158#post_229158 Hello slim_shady19, For such cases it is recommended using updated AVG Rescue CD. Thank you [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 08:07:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229155#post_229155 Hello vknowles, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 07:59:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229153#post_229153 Hello all, In order to analyze your issue please provide us with more information (AVG scan result export, Msinfo output, GMER scan result). Thank you. [signature] Virus Removal, Tools for Removing Pokornyz Thu, 16 May 2013 07:56:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229133#post_229133 Hello Apathygrrl, Please use AVG Rescue CD and restore your MBR as described here (refer to Offline mode using AVG Rescue CD). Then, scan the system using AVG Rescue CD and remove detected threats. Should the infection be still present after restart, please provide us with new GMER anti-rootkit scan result and new AVG full computer scan result export. Also, please provide us with a screenshot of your partition table listing as follows: 1. Run the AVG Rescue CD. 2. Switch to the linux terminal ... Virus Removal, Tools for Removing Pokornyz Wed, 15 May 2013 13:19:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229124#post_229124 greylisting.. Hello Chiron, Greylisting is a form of avoiding spam as well as checking if the mail server from which your mail was sent is genuine. Usually mail servers would re-send your message so it is delivered in the second attempt (which depends on your mail server configuration). This is what most probably happened in your case. P. Virus Removal, Tools for Removing drablo Wed, 15 May 2013 10:39:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229121#post_229121 Hello mugu90, If your Pen-Drive cannot be formatted even in linux based system that it is most likely damaged. Thank you [signature] Virus Removal, Tools for Removing Pokornyz Wed, 15 May 2013 09:52:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229111#post_229111 I have a video downloading program called Graboid on my computer... I also have the free avg antivirus 2013. I have downloaded about 6 videos with no problems. yesterday i was trying to download a movie and AVG told me it found a threat: general behavioral detection. i allowed it to remove the threat. after doing so, Graboid would not work properly, i reinstalled it and began downloading a different video today. AVG popped up again but this time more than half way through the download with the same ... Virus Removal, Tools for Removing Erica H Tue, 14 May 2013 22:14:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229108#post_229108 Today's scan report: Threat:Adware.Generic Object name:HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\\AVP Severity: Medium State: Infected When I click 'Remove selected' or 'Remove all' I get the message: 'Cannot be removed. Access is denied'. Please advise. Thanks. Virus Removal, Tools for Removing busterina Tue, 14 May 2013 20:16:00 +0000 http://forums.avg.com/in-en/avg-forums?sec=thread&act=show&id=229107#post_229107 @ scully490 Refund.. If that's what you really require?.. For your info have a look @ FAQ #550 - What is AVG's refund policy. OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also 7:37pm Monday evening in Brno, Czech Rep.. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the ... Registration and License issues BIG AL 43 Tue, 14 May 2013 17:37:00 +0000