Contact Customer Services

When contacting customer service, it is essential to include your license number. This enables our Support Team to identify you and which AVG product you use which will ensure a speedy response time.

If you have lost or you have not received your License number, please fill in the following form.

Enter your License/Sales Number please.

 
Where to find your license number?

Technical Question

Program operations

  • Installation file download
  • How to install
  • AVG configuration
  • Technical issues

Computer is infected

  • How to remove infection
  • How to send a sample

License number operations

  • License reactivation
  • AVG edition change

Sales Question

Selection of the right product

  • General product information and licensing
  • Price calculations

Operations with licenses

  • Renewal - license period extension
  • Increase - purchase of additional licenses
  • Cross Upgrade to more advanced edition
  • Upgrade to AVG 8.0 version

Special order requests

  • AVG protection for more than 200 users
  • Licenses for non-profit and educational organizations (discount provided)

Upgrading from AVG Free

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