FAQ
Please be informed that AVG 7.5 version is no longer supported. That means if you are still using this old AVG 7.5 version, you are not protected against new viruses and other web threats.
To stay protected, we recommend upgrading your AVG 7.5 to the latest AVG 8.5 version for free.
There are two options how to upgrade:
- You can upgrade to AVG 8.5 when prompted to do so by following the instructions in the pop-up AVG Security Notification window.
- You can follow the instructions on how to upgrade to AVG 8.5 described in FAQ 1148 .
Note:
Older operating systems such as MS Windows 98 / ME / NT / NT Server 4.0 are not supported by AVG 8.5. In a case that you are using one of the mentioned operating systems, for successful upgrade to AVG 8.5, it is necessary to upgrade to a higher operating system first.
To upgrade your AVG 7.5 commercial edition to the corresponding AVG 8.5 commercial edition for free, please click here and follow these steps:
Enter your AVG 7.5 License Number into the web form and click on the button Upgrade to AVG 8.5
The web will display your new AVG 8.5 License Number and the appropriate AVG 8.5 installation package download link.
You can also enter your e-mail address to have the new AVG 8.5 License Number delivered by e-mail.
Run the AVG 8.5 installation and enter the new AVG 8.5 License Number into the application. To avoid mistakes, we recommend that you use the copy and paste method
The following AVG 7.5 to AVG 8.5 FREE UPGRADES are available for all customers of AVG 7.5 commercial editions:
| Current AVG 7.5 Product | Corresponding AVG 8.5 Product |
|---|---|
| AVG 7.5 Anti-Virus, AVG 7.5 Anti-Spyware, AVG 7.5 Anti-Malware | AVG 8.5 Anti-Virus |
| AVG 7.5 Anti-Virus plus Firewall | AVG 8.5 Anti-Virus plus Firewall |
| AVG 7.5 Internet Security | AVG 8.5 Internet Security |
| AVG 7.5 Internet Security Home Edition | AVG 8.5 Internet Security 3-pack |
| AVG 7.5 Anti-Virus Network Edition, AVG 7.5 Anti-Malware Network Edition | AVG 8.5 Anti-Virus Network Edition |
| AVG 7.5 Internet Security Network Edition | AVG 8.5 Internet Security Network Edition |
| AVG 7.5 Anti-Malware SBS Edition | AVG 8.5 Anti-Virus SBS Edition |
| AVG 7.5 Internet Security SBS Edition | AVG 8.5 Internet Security SBS Edition |
| AVG 7.5 Email Server Edition | AVG 8.5 Email Server Edition |
| AVG 7.5 File Server Edition | AVG 8.5 File Server Edition |
AVG Anti-Virus Free Edition 8.5 includes only basic anti-virus, anti-spyware and LinkScanner.
AVG Internet Security 8.5 protects your computer against all internet threats and includes new combined anti-virus and anti-spyware engine, anti-rootkit, firewall, anti-spam, Identity Protection and System Tools (for advanced operating system monitoring and management). Moreover, it includes HTTP Scanner, LinkScanner and also Instant Messaging Protection.
With any commercial edition of AVG 8.5 you receive:
- Free support and service around the clock and across the globe.
- LinkScanner, HTTP Scanner, Instant Messaging Protection and anti-rootkit feature in all commercial editions.
- Easy to download, install and use software.
- Real-time security making your surf and chat online safe.
- Security with award-winning technology that does not slow your system down.
- Auto-scheduled scanning and updating (many more configuration options can be adjusted according to user needs and preferences).
- Free program upgrades and definition database updates for the full license duration.
- Multiple language support - English, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Serbian, Slovakian, Spanish, are supported at the moment; additional languages are under development.
To purchase any AVG 8.5 product, visit our online shop or contact our partners, distributors and resellers.
If you wish to upgrade your AVG Anti-Virus Free Edition 7.5 to AVG Anti-Virus Free Edition 8.5 that provides only basic protection, please go to the AVG Anti-Virus Free Edition website. A License Number IS INCLUDED in the installation package.
AVG Anti-Virus Free Edition is available for single home use only, not for any professional/commercial use including not-for-profit organizations. There is NO TECHNICAL SUPPORT included with the AVG Anti-Virus Free Edition.
Please note that products AVG Anti-Spyware Free and AVG Anti-Rootkit Free are no longer available.
The latest AVG 8.5 version newly offers:
- AVG Identity Protection available as a standalone product or as a part of AVG Internet Security.
- Anti-Spam against fraudulent e-mails available at the email server level with AVG Email Server Edition and AVG Internet Security SBS Edition.
- Improved protection against existing viruses and spyware, and new and unknown web-based threats.
Except of all the above benefits AVG 8.5 also includes:
- Intuitive and user friendly interface.
- Easy to download, install and use software.
- Top-quality with award-winning technology that does not slow your system down.
- Both anti-virus and anti-malware engines integrated to protect proactively against viruses, spyware and other threats.
- Protection against existing viruses, new, and unknown web-based threats.
- Real-time security making your surf and chat online safe.
- Free updates, support and service around the clock and across the globe.
- Optional installation disc.
For more information about benefits of AVG products click here.
No, there is no standalone product available with anti-virus or anti-spyware functionality only. AVG 8.5 Anti-Virus contains anti-virus and anti-spyware functionality protection within one improved scanning engine.
If you have bought an AVG 8.5 upgrade or renewal and AVG 7.5 is installed on your computer, you will need to install AVG 8.5. Please click on the relevant AVG 8.5 download link and follow the instructions to install AVG 8.5. AVG 7.5 will be uninstalled automatically from your computer during the AVG 8.5 installation.
We recommend that you become an Authorized Reseller for AVG.
AVG Technologies has implemented a Reseller Program in which you can receive a 20 - 40% discount off the retail cost of AVG products that you resell to your customers.
You can read about this program on our web site.
The link to the Reseller Application Form is located on the right hand side.
Once you become an AVG Authorized Reseller, you will have access to the AVG Reseller Center and online shop, where you can submit orders and read complete information about products and licensing.