http://forums.avg.com/gb-en/avg-forums?sec=theme&act=show&id=235 Questions and solutions for issues with AVG installation or uninstallation © 2012 AVG Technologies http://www.avg.com/stc/tpl/crp/img/logo/avg_rss_logo.gif http://www.avg.com/ 120 46 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=229438#post_229438 OK CliffH, No probs.. Thanks for returning to the forum & posting. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Installation/Uninstallation BIG AL 43 Thu, 23 May 2013 19:26:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=229435#post_229435 Give in.. That enabled me to delete some files so i think all is well. But I have decided not to reinstall AVG - am using avast instead. AVG Installation/Uninstallation CliffH Thu, 23 May 2013 18:31:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=229006#post_229006 I just formatted and reloaded WinXP/SP3. During the AVG 12 install, I keep getting a message saying "MachineIdCreator Application has encountered a problem and must close." I closed the error box a few times, and AVG installed, but what's the problem here -- and the fix, please? (The same thing happened before I formatted the hd and tried installing.) Thanks for any help! This bug is still present in the 2013 edition of AVG Free, as I discovered after doing a first-time installation. Interestingly ... AVG Installation/Uninstallation Fix89 Sun, 12 May 2013 20:16:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=228886#post_228886 Hello CliffH, Please try referring to How To Disable AVG When The Operating System Cannot Be Started Properly. After that please manually delete following folders C:\Program Files\AVG or C:\Program files(x86)\AVG (for 64bit OS) C:\Documents and settings\All users\Application data\AVG8 C:\Documents and settings\All users\Application data\AVG9 C:\Documents and settings\All users\Application data\AVG10 C:\Documents and settings\All users\Application data\AVG2012 C:\Documents and settings ... AVG Installation/Uninstallation Pokornyz Thu, 09 May 2013 14:50:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=228425#post_228425 Try 2013.. I have tried 2013 uninstaller as you suggest but the outcome was as described before. I attach the MsInfo file. AVG Installation/Uninstallation CliffH Sat, 27 Apr 2013 12:21:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227831#post_227831 Hello RichTan, According to the provided output there is no part of AVG 2012 running. Please try running installation of AVG 2013 in advanced mode and untick AVG Toolbar component. If it doesn't help on your situation please provide us with Installation log files. Thank you. [signature] AVG Installation/Uninstallation Pokornyz Mon, 15 Apr 2013 12:43:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227828#post_227828 Hello dmccune, Please refer to the following article for help on your issue: Uninstall / Re-Install Instructions If it doesn't help on your situation please provide us with Msinfo output and Installation log files. Thank you. [signature] AVG Installation/Uninstallation Pokornyz Mon, 15 Apr 2013 12:25:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227807#post_227807 Hello CliffH, For help on your issue please try using AVG Remover 2013 (it is latest version & should be used even for removing older version). If it doesn't help on your situation please provide us with Msinfo output. Thank you. [signature] AVG Installation/Uninstallation Pokornyz Mon, 15 Apr 2013 07:34:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227776#post_227776 No reply to serious question.. I posted this question over a week ago. What is the normal response time? So far I'm not impressed - please reply promptly so that i can get rid of my growing negative thoughts about AVG. AVG Installation/Uninstallation CliffH Sun, 14 Apr 2013 16:01:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227245#post_227245 As per the link are you actually complying with the 'Automatic' or 'Manual' requirements? Um, not sure what you mean by that but I did it Manually and followed the instructions to create a password for the compressed file since it said "If you consider any data to be private, we recommend compressing all the files into a password-protected archive." In which I did. I've attached what you asked for. AVG Installation/Uninstallation RichTan Thu, 04 Apr 2013 22:40:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227234#post_227234 Hi i,m trying to download avg premium security for a windows 8 laptop 64-bit. My problem is that I can download the file it starts the process for installing but then it goes to installation cannot continue error code "0xE001003D" every time I try to download it does that ive restarted my computer cleared the memory, cache anything like that you name it and it does not work any ideas???? AVG Installation/Uninstallation dmccune Thu, 04 Apr 2013 20:59:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227185#post_227185 After trying to upgrade to 2013 AVG Free 32bit AVG has stopped working and I cannot remove it. When the upgrade attempted I got error 0XE001003D. I have tried doing as you suggest in http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=171231. The programme starts with a DOS screen which dissappears and then nothing happens. I have waited and rebooted several times and exactly the same happens. here is the log text: 2013-04-03 14:37:55,217 INFO AvgRemover 2012.0.5 -------- ... AVG Installation/Uninstallation CliffH Thu, 04 Apr 2013 08:33:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227171#post_227171 Who do I send the MSinfo output to? As per the link are you actually complying with the 'Automatic' or 'Manual' requirements?. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Installation/Uninstallation BIG AL 43 Wed, 03 Apr 2013 19:57:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227166#post_227166 @ RichTan Please provide MSInfo output???. Who do I send the MSinfo output to? AVG Installation/Uninstallation RichTan Wed, 03 Apr 2013 19:10:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227135#post_227135 @ RichTan Please provide MSInfo output???. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support AVG Installation/Uninstallation BIG AL 43 Wed, 03 Apr 2013 11:58:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=227122#post_227122 Help.. Having same issues as trhawk and gigaday. Both 2012 and 2013 removers don't do anything. When I run as administrator and as non-administrator, I get this: http://i1133.photobucket.com/albums/m589/Kruxia2/Error1_zps3059ffb2.jpg I tried the removers because my 2012 AVG version wasn't working right so I wanted to install the 2013 version. And I get this when trying to install any version of AVG: http://i1133.photobucket.com/albums/m589/Kruxia2/error2_zpsd25c86fa.jpg I have a desktop ... AVG Installation/Uninstallation RichTan Wed, 03 Apr 2013 01:02:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=226969#post_226969 Hello epsor, In order to analyze your issue please provide us with more information (screenshot of popup, MSInfo output, etc). Thank you [signature] I don't have the info your asking for anymore, computer have been restarted with Windows 7 Ulimate, but not a genuine. Bought a Windows 8 and have some trouble installing it, computer will not install the new W 8. I think I have to start from scratch, but have no CD. How can AVG completely ruin my computer. ???? AVG Installation/Uninstallation epsor Sat, 30 Mar 2013 13:02:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=226722#post_226722 This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=226699. AVG Installation/Uninstallation IILLIILLIILLIILILI Tue, 26 Mar 2013 09:55:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=226545#post_226545 Your post has been split away from where you incorrectly posted to form a new thread.. AVG 2013 Free.. This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=226544. AVG Installation/Uninstallation chreste Sat, 23 Mar 2013 15:50:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=226366#post_226366 This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=226363. AVG Installation/Uninstallation stking Wed, 20 Mar 2013 17:23:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=225934#post_225934 Hello epsor, In order to analyze your issue please provide us with more information (screenshot of popup, MSInfo output, etc). Thank you [signature] AVG Installation/Uninstallation Pokornyz Wed, 13 Mar 2013 12:22:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=225651#post_225651 Hello gigaday, In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc). Thank you [signature] AVG Installation/Uninstallation Pokornyz Thu, 07 Mar 2013 11:34:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=225629#post_225629 Hi all. AVG has destroyed my computer somehow. I tryed the updating from free AVG to the full trial version. After this my computer gone mad, flash player keep popping up asking to allow it, adobe reader do the same, I had to remove the flash player to use my computer without these popups. I used controlpanel to remove AVG, but the popups still came up. I used (regedit) to find all AVG things and deleted them and there where a lot og AVGs still in my computer even after removing AVG. Tryed ... AVG Installation/Uninstallation epsor Wed, 06 Mar 2013 21:40:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=225363#post_225363 Hello trhawk, For help on your issue please try run AVG remover 2013 (x64) and if it doesn't help provide us with log file created by remover. Thank you [signature] This remover didn't work for me. Log file says: "2013-02-28 21:51:23,573 INFO AvgRemover 2012.0.5 ------------------------------------------------------- 2013-02-28 21:51:23,574 DEBUG Deleting stuck RunOnce value from registry. 2013-02-28 21:51:23,574 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013 ... AVG Installation/Uninstallation gigaday Thu, 28 Feb 2013 22:00:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=224985#post_224985 This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=224978. AVG Installation/Uninstallation corroncho1 Thu, 21 Feb 2013 17:40:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=224533#post_224533 Hello trhawk, For help on your issue please try run AVG remover 2013 (x64) and if it doesn't help provide us with log file created by remover. Thank you [signature] AVG Installation/Uninstallation Pokornyz Wed, 13 Feb 2013 15:18:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=224351#post_224351 This thread was moved into another topic. You can find it on http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=224349. AVG Installation/Uninstallation avgmakesmecry Sat, 09 Feb 2013 17:34:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=224218#post_224218 Hello dihu2, For help on your issue please try installing AVG in advanced mode with unticked AVG Secure Search (Toolbar). Thank you [signature] AVG Installation/Uninstallation Pokornyz Thu, 07 Feb 2013 13:07:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=223937#post_223937 I've given it my best effort, but I can't seem to remove all of the components of AVG Free 2012 64-bit version. What hasn't worked: Uninstall from Windows Uninstall using downloaded AVG uninstallers: avg_remover_stf_x64_2012_2125 avg_remover_stf_x86_2012_2125 Trying to run all of the above as administrator. Manually deleting files - can't because some are "open in another program" Ending all processes from Windows task manager then manually deleting files. I would love to know what ... AVG Installation/Uninstallation trhawk Sat, 02 Feb 2013 22:53:00 +0000 http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=223677#post_223677 VC Screenshot.. Hi! Hope you AVG guys have rebased your DLLs and have a MAP-File around. Screenshot is from an XP machine (no ASLR) AVG Installation/Uninstallation dihu2 Tue, 29 Jan 2013 09:05:00 +0000