What is AVG CloudCare?

AVG CloudCare™ is powerful remote management platform with add-on services to improve the protection and productivity of your small business and profoundly simplify your IT management.

Your IT administrator simply logs into the AVG CloudCare portal from any computer for a real-time overview of your network. From there, they can take a proactive approach to preventing issues before they occur, as well as instantly install, activate, or deactivate any service, roll out policies and more. How can we help your business?

Leverage the power of the cloud

Reduce the need for complex solutions with easy, cloud-based management.

No upfront costs

No new hardware or third-party software is required.

Real-time updates

Wherever they are, your employees are always protected with the latest updates.

Remote management tools

Instant connectivity to any PC to resolve issues, install software, and more.

One-click activation

Real-time activation or deactivation of services and devices.

Pay-as-you-go services

Add-on services are available in monthly, yearly, or 2-year subscriptions.

Easy policy deployment

Roll out pre-set or customized policies to employees in real time.

Remove outdated antivirus software

Get up-to-date AVG protection and have older antivirus software removed quickly and easily.

Real-time alerts

Your IT provider can stay on top of any issue with instant email and text alerts.

When eliminating IT headaches is this easy...Why complicate?

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Key benefits

Save money

Pay-as-you-go services
All add-on services are available via monthly subscriptions. For AVG AntiVirus and AVG Content Filtering you can also choose from yearly or 2-year subscriptions.
No upfront investment
No new hardware or third-party software is required.
No license limits
There is no minimum number of services you need to purchase, and no license numbers to keep up with.
One-click activation
Save money with real-time activation and deactivation of services and devices. Whenever an employee joins or leaves your company, adding or removing their computer can be done in a snap.
Free 30-day trial
Try the full versions of our AVG AntiVirus and AVG Content Filtering services free for 30 days.

Stay protected

Virus and spam protection
Help keep your company free of viruses, malware, and spam with AVG AntiVirus and AVG Email Security Services.
Automatic updates and upgrades
Ensure that your employees’ protection is always up-to-date. Real-time updates, upgrades, and even uninstalls are automatically pushed to your employees’ computers so there’s no need to waste time with manual checks.

Be in control

Web-based access
Cloud services can be accessed from any web browser.
Multiple alerts
Stay right on top of things with automatic email and text alerts. Whenever there’s an issue, your IT provider will be notified immediately.
Reporting
Quickly review the activity and status of all your devices via multiple auto-generated reports, including executive summary, security, operational, and content filtering reports—all of which can be exported to PDF. Reports can be tailored to show virus and malware detections, devices requiring RAM or storage updates, blocked URLs, etc.
Remote management
AVG CloudCare’s web-based platform gives your IT provider a real-time overview of your network, allowing them to manage your services and devices from a single location. They can also view content filtering graphs, create groups and policies and receive real-time alerts. Plus, with AVG Remote IT , they can add or remove services or software with a single click—all without distracting you or your employees.

Improve efficiency

Fast, flexible, and accurate content filtering
Block inappropriate or distracting websites to boost employee productivity, or allow your employees access to sites like Facebook® only during specific times, such as their lunch break.
Third-party antivirus removal
Save time by deploying AVG AntiVirus and removing third-party antivirus products in one go.
Customized installation
Choose only the components you want: Email Scanner, Online Shield, AVG Surf-Shield, or Firewall.
Easy policy deployment
Roll out pre-set or customized policies to employees in real time to save your IT provider the hassle of doing this for every computer.

When eliminating IT headaches is this easy...Why complicate?

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Call:   866-833-5727

Cloud Services

Subscribe to cloud services to protect your company, focus employees on business-related tasks, and ensure safer, more efficient, spam-free communication. Simply pick a service and select a monthly, yearly, or 2-year subscription, and you’re good to go! There aren’t even any license numbers to keep up with.

AVG Online Backup - NEW!

AVG Online Backup - NEW!

Protect your data against hardware failure, loss and theft using highly secure, fully integrated AVG Online Backup.

Ensure your business data is protected against the unexpected. AVG Online Backup runs in the background, scheduled to your requirements and providing peace of mind against data loss. Should the worst happen and data become lost or corrupted, data can be restored quickly and easily from a single file to a whole directory. Integrated alerts enable your IT Partner to pro-actively ensure your data across your network is backed up, while periodic reports are available to keep you informed without the hassle of day-to day management.

Try it free for 30 days, and when you are ready to buy, simply choose your monthly subscription.

How does this benefit you?

  • Protect what’s important

    It is common that not all data on devices is business critical. AVG Online Backup provides Customizable backup policies that enable you to choose specific folders and/or file types to protect (such as PDFs) or ignore (such as MP3s).

  • Data secured

    Data is secured using three-tier encryption in transit and at rest, providing peace of mind for your customers that their data will not be compromised at any stage of the backup or restore process. Data Centers are ISO9001 and ISO 27001 certified and, when used with AVG AntiVirus, files are scanned for malware before compression and storage.

  • Restore and backup anytime

    Backup schedules from hourly to monthly can be set per device in accordance with your requirements and will run so long as the device is connected to the internet. Your IT Partner can quickly restore files and folders to your devices or an alternative location should they become lost or corrupt.

  • Pay as you go

    Storage is charged in 25Gb ’units’ and charges only apply to the number of units used. This removes the need to pre-estimate the amount of storage required in advance. So if, for example you have 25 laptops with 1Gb of important data each, you could protect them all with only one unit of storage. No maintenance fees ensure that costs are easy to understand and budget for.

What does AVG Online Backup offer?

  • Backups run to suit your needs

    Schedule automated backups by device or group to run hourly, daily, weekly or monthly with the ability to vary the times backups take place in accordance with your requirements.

  • Flexible policies

    Use pre-defined template policies or have them customized according to requirements. Options include the selection of file types to back up (e.g. ignore MP3 files), maximum and minimum file sizes and exclusion of specific folders from the backup policy.

  • Protect your servers with ShadowProtect®

    Image and back up servers to protect against data corruption, outages or hardware failures. Take incremental backups periodically from every 15 minutes. Ideally suited for large files such as databases and Exchange servers.

  • Choose you backup location

    Backup devices in the cloud or to local storage. Choose the most appropriate location to ensure requirements are met per user and per device.

  • Subscription licensing

    Storage is charged in 25Gb ‘units’ and you only pay for the units you use removing the need for you to estimate the volume required in advance.

  • Data reporting

    Receive periodic reports including stored data usage, individual device usage, backup schedules, history and much more.

  • Restore files quickly

    Should the worst happen and data be lost, files can be quickly restored via as and when they are needed.

When keeping your data safely stored is this easy… Why complicate?

AVG Remote IT

AVG Remote IT

Your IT provider can quickly and easily diagnose and repair problems remotely without any distractions to you or your employees.

Our remote management tool helps you or your IT provider to be more proactive and productive when managing your network and devices. Easily install or remove software, offer support, and solve problems with no interruptions to your employees—all remotely from any web browser!

How does this benefit you?

  • Easy access

    Your IT provider can remotely connect to your company’s PCs and network from a web browser anywhere in the world using our intuitive, web-based portal.

  • Quick fix

    Get your issues resolved quickly and remotely to reduce the costs of onsite IT visits.

  • Resolve all issues at once

    Multiple issues can be resolved simultaneously in order to provide fewer distractions to your employees.

  • Shortcut buttons

    Easily wake, restart, or shutdown PCs remotely using our simple shortcut buttons.

  • One-to-one chats

    Your IT provider can quickly connect to any of your employees to assist those who need help without disturbing anyone around them.

  • Easy file transfers

    Transfer any type of file to and from PCs.

  • Customizable resolution

    Change the user’s screen resolution and color contrast for a better viewing experience.

  • Stay aware of your PC needs

    You or your IT provider can receive real-time alerts when any of your devices are low on RAM or storage space, etc.

  • Real-time updates

    The most current protection will be applied the moment your employees go online.

When IT management can be this simple…Why complicate?

AVG Content Filtering

AVG Content Filtering

Focus your employees on core business tasks by managing their access to distracting websites (e.g., permitting access to Facebook® only during lunch breaks).

Manage distracting websites with a single click to keep your employees focused on business-related tasks no matter where they may be. And like all of our cloud services, there are no license numbers to keep up with. Try it free for 30 days, and when you are ready to buy, simply choose your subscription: monthly, yearly, or 24 months.

How does this benefit you?

  • Automatic website blocking

    Automatically blocks sites by category and sorts more than 60 million sites into subgroups for increased granularity. You can set flexible Block/Warn Only/Allow privileges for employee access.

  • A second line of defense

    iCat Dynamic Filtering scans any pages not yet categorized in our database to help ensure that new threats don’t slip through.

  • No proxy required

    No hardware or software changes are needed, and the service does not require any rerouting of traffic, which could slow your Internet speed.

  • Secondary local passwords

    Create a secondary, local password to override blocked pages without compromising the administrative password.

  • Easy policy settings

    Set flexible policies for in the office, at home, or on the road. Push real-time policy and group updates to your PCs from the cloud.

  • Real-time alerts

    Your IT provider can stay on top of things by receiving instant email alerts whenever there’s an issue.

  • Flexible scheduling

    Allow employees to access specific websites at specific times. For example, you can give your employees access to Facebook® during their lunch break, but block access for the rest of their workday.

  • Activity reports

    Gives you real-time information about employees’ Internet use. Easily view PC names, logged-in users, IP addresses, URLs, actions taken (e.g., if an employee was blocked, warned, or allowed), and the number of times someone tried to access a site.

When improving efficiency is this simple…Why complicate?

AVG Email Security Services

AVG Email Security Services

Establish safer, more efficient, and spam-free business emails.

Introducing a new suite of email security services to help keep your business communications more efficient, secure, and spam-free. Now you or your IT supplier can deploy, monitor, and update all anti-spam, archive, and encryption services from any web browser via the AVG CloudCare portal, with no need for investing in any additional hardware or third-party software.

AVG AntiSpam

AVG AntiSpam

Nothing is more frustrating than inboxes full of scams and spam, but now there’s a simple and effective fix. AVG AntiSpam is a cloud-based email security service that delivers comprehensive protection against spam, viruses, phishing attacks, and other email-borne threats. Always automatically up-to-date, it tackles dangers in the cloud before they ever have a chance to impact your network.

How does this benefit you?

Protect your network more efficiently

Ten levels of in-depth, cloud-based protection help keep unwanted or malicious email from ever reaching your network. Volume-based email protection helps reduce clutter from inbound emails sent to nonexistent individuals at your domain. Outbound email scanning prevents your employees from spreading viruses or inadvertently spamming contacts and getting your IP address blacklisted.

Block spammers

Choose to block messages from specific individuals or entire countries in order to receive only the emails that are truly important. Create “on-the-fly” addresses to be used on any website or discussion forum so legitimate users of the address can be “locked down” if the address is ever harvested and abused by spammers.

Save time and costs

Fewer frustrations, fewer infections, and avoiding issues like IP blacklisting all mean fewer costly complications for your business. And because AVG AntiSpam is easy to navigate, change settings, and add devices, you’ll save time, too. Plus, like all AVG CloudCare services, AVG AntiSpam will be billed on a single invoice to simplify your payments.

AVG Email Archive

AVG Email Archive

You want an email system that is accessible 24-7, guarantees email continuty and that can be easily searched by individual employees no matter what happens at your local network level. AVG Archive is a simple, secure, cloud-based solution that integrates seamlessly with your existing email infrastructure. It automatically routes all incoming, outgoing and internal email through the AVG Archive Cloud Gateway, so every message can be safely stored, searched for and recovered to individual desktops 24-7.

How does this benefit you?

Email continuity - guaranteed

Your employees can access any email in the active archive on demand from wherever they are in the world with an Internet connection forever. In the event of internal network or server outages, email communication continues uninterrupted via the AVG Archive secure servers.

Secure, Long-Term Storage

Email is used constantly both as a communication tool and information repository, so email storage needs to be more dynamic than regular files and folders. AVG Email Archive active archiving automatically stores a copy of all incoming, outgoing and internal email in a secure, encrypted repository indefinitely.

Easy search

A unique set of eDiscovery tools allow users to live search any email or attachment within the archive on multiple levels. The AVG Email Archive DeepLink™ discovery engine makes it a quick and simple task for individuals to find, access and recover the emails or information they need from the archive direct to their desktop.

 Lite

Short-Term Storage with AVG Email Archive Lite

If you are looking for short-term and lower cost solution you might want to consider simpler version of archiving offered in AVG Email Archive Lite. This service offers secure archive storage of all emails on a rolling 60-day basis so your employee can search, access and recover emails without the need to contact your IT specialist or IT provider. After 60 days, the emails and information are automatically deleted.

AVG Encrypted Email

AVG Encrypted Email

Helps prevent identity theft and security breaches at your company by providing complete and efficient email protection. It eliminates the need for sender/recipient authentication by automatically encrypting all inbox-to-inbox communication through a hosted, secure network to more easily comply with industry regulations and safeguard your company’s sensitive information.

How does this benefit you?

Policy-based encryption

Centrally encrypt all company emails based on content, sender, and recipient for regulatory compliance. Emails can also be automatically encrypted if specific keywords are used in their subject lines, or if they’re addressed to specific domains or addresses.

Transparent encryption

Public encryption keys are automatically retrieved and distributed to enable transparent email encryption between all encryption customers. This requires no sender/recipient authentication and eliminates the need for you to build and maintain your own encryption keys. No investment in additional hardware or third-party software is needed.

Additional encryption controls

Emails that are sent un-encrypted can be automatically encrypted, re-routed or blocked if they do not comply with your company’s encryption policy. This automatically reduces the risk of genuine user error as well as malicious user intent.

Unique, multi-device compatibility

As well as secure PC-to-PC encryption, AVG Encrypted Email is also uniquely compatible with all email communications sent via BlackBerry and smartphones.

When communication can be this efficient and secure…Why complicate?

AVG AntiVirus

AVG AntiVirus

Award-winning antivirus protection detects, blocks, and removes viruses and malware from your company’s PCs and servers.

Award-winning antivirus protection detects, blocks, and removes viruses and malware from your company’s PCs and servers. And like all of our cloud services, there are no license numbers to keep up with. Try it free for 30 days, and when you are ready to buy, simply choose your subscription: monthly, yearly, or 24 months.

How does this benefit you?

  • Protects while browsing

    Works with any web browser to check files before they’re downloaded and to scan URLs to protect your employees while searching, shopping, and banking online.

  • Verifies links before you click

    Actively checks web links before it’s clicked to prevent your employees from visiting malicious websites. Also provides automatic, real-time scans of any links exchanged on Facebook®, Twitter®, or Skype®.

  • Blocks hackers

    Our firewall works on both wired and wireless networks to protect your company’s data and prevent malware from taking over your PCs. With inbound and outbound port and application protection, your business is always protected.

  • Scans without distractions

    AVG Smart Scanning reduces distractions. Scans run only when your employees are not using their PCs, and switch to low-priority mode while they’re working.

  • Protects identity

    If your employees shop online, we’ll warn them when we detect any potentially dangerous software trying to steal their passwords or credit card numbers.

When staying protected is this simple…Why complicate?

When eliminating IT headaches is this easy...Why complicate?

Like what you see?

Contact us for more information:

Call:   866-833-5727

Compare services

Why migrate to AVG CloudCare?

In addition to simplifying the management of your network and PCs and sparing you upfront license fees, here are a few other reasons to switch to our cloud services:

AVG AntiVirus Business Edition

AVG Internet Security Business Edition

AVG CloudCare

Instant alerts

yes
yes
yes

Spam-free inboxes

yes
yes
yes
Backup

Backup anytime & anywhere

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yes

All-in-one device and usage reports

yes
yes
yes

Firewall

yes

FREE centralized management platform

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AVG Image
yes

Remote IT management

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AVG Image
yes

Encrypted emails

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AVG Image
yes

Email archiving

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AVG Image
yes

Pay-as-you-go services / monthly billing

AVG Image
AVG Image
yes

Reduced footprint

AVG Image
AVG Image
yes

Web-based access

AVG Image
AVG Image

Like what you see?

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Reviews

What our customers are saying

"AVG CloudCare gives you the ability to remotely access and manage a customer’s network intrusions, threats and security policies as well as quite a lot of their network requirements. As far as I’m aware there’s no other software on the market that has that kind of malleability."
Steve Whyman, Owner-manager, Xerver Limited

"The fact that AVG CloudCare is so unobtrusive is a major benefit allowing us to focus on running the business. Since its installation a few months ago there have been several occasions when AVG CloudCare has successfully detected and blocked an unauthorised intrusion. The value to our business when this happens is incalculable both in terms of costs and time.
David Burnett, Proprieter, Heritage Coffee Mill & Bistro

To my surprise and pleasure the whole experience has been easy and affordable and AVG is proving to be a great partner.
Gareth Wright, Owner-manager, Remote Support Guys

Customer's case studies

UK:
CaseStudy_ProLogic.pdf
CloudCare_CaseStudy-HeritageCoffee.pdf
CloudCare-CaseStudy-Xerver_Ltd.pdf

US:
CaseStudyOldAdobeSchoolDistrict.pdf
CaseStudy5Corners.pdf
CaseStudyFriendlyComputers.pdf
CaseStudyLefler.pdf
CaseStudyLLCCorporation.pdf
CaseStudySeymour.pdf
CaseStudyInsurance.pdf
CaseStudyTrimen.pdf

Customer's videos

In the Media

AVG CloudCare Reviews

CRN – Mobilise your management tools for growth
http://viewer.zmags.com/publication/f0c9d17c#/f0c9d17c/10

Yahoo - AVG Webinar Series for MSPs on Channelnomics
http://finance.yahoo.com/news/avg-technologies-kicks-off-security-145000760.html

NASDAQ - AVG Webinar Series for MSPs on Channelnomics
http://www.nasdaq.com/article/avg-technologies-kicks-off-security-services-webinar-series-for-msps-on-channelnomics-20130314-00696

Reuters - AVG Webinar Series for MSPs on Channelnomics
http://www.reuters.com/article/2013/03/14/ca-avg-technologies-idUSnBw7DTy8Wa+132+BSW20130314

Bloomberg - AVG Webinar Series for MSPs on Channelnomics
http://www.bloomberg.com/article/2013-03-14/aer7Nb4hEkMQ.html

Marketwatch - AVG Webinar Series for MSPs on Channelnomics
http://www.marketwatch.com/story/avg-technologies-kicks-off-security-services-webinar-series-for-msps-on-channelnomics-2013-03-14

NY Times - AVG Webinar Series for MSPs on Channelnomics
http://markets.on.nytimes.com/research/stocks/news/press_release.asp?docTag=201303141050BIZWIRE_USPRX____BW5819&feedID=600&press_symbol=42485015

WSJ - AVG Webinar Series for MSPs on Channelnomics
http://online.wsj.com/article/PR-CO-20130314-911415.html?mod=WSJ_qtpressrel_pressrel

The Street - AVG to Sponsor MSPWorld
http://www.thestreet.com/story/11861122/1/avg-technologies-to-sponsor-mspworld174-2013-conference-in-orlando-march-21-22.html

I4U News - AVG to Sponsor MSPWorld
http://www.i4u.com/2013/03/nyse/avg-conference-orlando-sponsor-technologies-21-22-mspworld-2013-march

TVBalla - AVG to Sponsor MSPWorld
http://www.tvballa.com/2013/03/avg-technologies/orlando-conference-march-21-22-sponsor-mspworld-2013-avg-technologie

Seeking Alpha - AVG to Sponsor MSPWorld
http://seekingalpha.com/symbol/avg

Sys-con media - AVG to Sponsor MSPWorld
http://sap.sys-con.com/node/2567465/blog

Bloomberg - AVG to Sponsor MSPWorld
http://www.bloomberg.com/quote/AVG:US

Virtual Strategy - AVG to Sponsor MSPWorld
http://www.virtual-strategy.com/2013/03/06/avg-technologies-sponsor-mspworld%C2%AE-2013-conference-orlando-march-21-22?page=0,1

Spiceworks Community - AVG to Sponsor MSPWorld
http://community.spiceworks.com/topic/310305-avg-technologies-to-sponsor-mspworld-2013-conference-in-orlando-march-21-22

Yahoo - AVG to Sponsor MSPWorld – 3/6
http://finance.yahoo.com/news/avg-technologies-sponsor-mspworld-2013-130000404.html

Like what you see?

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FAQ

How many alerts will I be able to activate in AVG CloudCare?

You can create and activate as many alerts as you wish. There is no current limit on the amount of alerts that can be added or active across your network.

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Do I need my own server to use AVG CloudCare?

No additional hardware or software is needed when using AVG CloudCare or any of the services. Our platform is hosted on the web which simply requires you to securely log in using any web browser of your choice.

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Do you offer 30 day trial for AVG CloudCare services?

Yes, 30 day trials are offered to you for the following services: AVG AntiVirus, AVG Content Filtering and AVG Remote IT

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Will AVG CloudCare remove any existing antivirus products before installing the CloudCare AntiVirus service?

Yes, AVG CloudCare has the ability to remove third-party antivirus from a device automatically before installing the AVG AntiVirus service.

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Do I have the ability to block websites for groups and single users?

Yes, AVG CloudCare is flexible in blocking or allowing websites by groups or single devices.

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Will I be able to remotely connect to machines within my company network?

Yes, using AVG Remote IT service allows you to remotely connect to any device that has this service installed. Some features of the AVG Remote IT service include chat, files transfers, remote restarts and much more!

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Can I generate high-level reports?

Yes, you have over 14 reports to choose from and generate. The reports system includes filtering options and the ability to generate reports for single devices, groups or the whole company.

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Can I password protect the uninstallation of any of the AVG CloudCare services?

Yes, AVG CloudCare services can be password protected so that users will not be able to uninstall any of the services without a valid password.

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Does the AVG Content Filtering service provide category blocking?

Yes, AVG Content Filtering provides just over 12 categories with just over 60 sub-categories that you can choose from. You have the ability to block these categories, warn users and allow users through.

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Like what you see?

Contact us for more information:

Call:   866-833-5727