How to configure AVG Firewall to allow VPN connection

FAQ » Technical FAQ » AVG 8.5 » Computer Protection » Internet and Network Protection » Firewall » How to allow... » How to configure AVG Firewall to allow VPN connection

Print Copy link

The AVG Firewall configuration to allow a VPN connection is based on the used VPN solution. In case of Microsoft VPN connection, please refer to FAQ 1343. For CheckPoint VPN connection, please follow FAQ 1217. 

When using some other VPN solution, the rules to be allowed in AVG Firewall are based on the type of VPN connection. There are four rules in AVG Firewall related to VPN communication:

  • ESP protocol
  • GRE protocol
  • L2TP VPN
  • PPTP VPN

In order to allow the VPN connection you are using, please proceed as follows:

  1. Open AVG -> menu Tools -> Firewall settings.
  2. Expand Profiles -> <your profile> -> System services.
  3. Allow rules GRE protocol and PPTP VPN (select each rule and in the System rule details select Allow for all).
  4. Save the Firewall settings and check whether it is possible to connect to the VPN server.
  5. In case the connection is blocked, Block rules GRE protocol and PPTP VPN, and Allow for all rules ESP protocol and L2TP VPN.
  6. Save the Firewall settings and check whether it is possible to connect to the VPN server.

In case the VPN connection cannot be established, please contact our technical support using the option in AVG menu Help -> Get Help Online.

Was this information helpful to you?
|